EVP/Executive Director/SVP/Managing Director/GM/VP/Regional Manager
at
One 2 One Professonals Limited
, London, UK
August 2003 – Currently Working
Industry: Education/Teaching/Training
Functional area: Self Employed / Consultants
• Management & Leadership development: Managing Directors,
Senior and Middle management across a spectrum of industry
fields: Telecommunications, IT, Manufacturing &
Healthcare.
• Facilitate clients to achieve career
milestones, enhance professional effectiveness & team
working.
• Specialise in enhancing communication, sales &
marketing, influencing people & confidence skills.
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Deutsche Telekom / T-Systems Ltd , UK
July 2007 – September 2008
• Service Management of International Wholesale Japanese
Carriers within Western Europe & Africa region.
• Key
commercial point of contact for all (pre & post sales) service
related customer requirements.
• Proactively developed &
managed carrier relations and accounts with sales account
managers.
• Responsible for delivering customer solutions &
interfacing with specialist technical departments.
• Lead
global Service Management project initiatives to enhance customer
treatment.
Consultant at Business Link London , UK
April 2005 – April 2006
Leadership & Management Coach & Mentor
Product Manager/Project Manager/Manager/Supervisor/Team Leader at WorldCom / MFS Communications , UK
October 2002 – September 1994
Jan 2002 – Oct 2002 Manager – International Service
Contracts
Feb 2001 – Dec 2001 Manager –International
Fixed Network Strategy
July 1999 – Feb 2001 Manager – UK
Contracts
Nov 1998 – June 1999 Interconnect Project
Manager
July 1996 - Oct 1998 International Product
Manager
Sept 1994 - June 1996 European Market Analyst
Consultant at British Telecommunications PLC (BT) , UK
March 1994 – October 1994
Quality Management System Consultant BS 5750
•
Successfully lead and trained the Information Technology
department to full accreditation status.