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Uppunda Mohan Shetty

Uppunda Mohan Shetty
Current
senior manager operations
Education
B.A Economics
Industry
Retailing

About Uppunda Mohan Shetty

U.MOHAN SHETTY
Address: Narayana Nilaya, 174 Visweswariah Enclave, 5th Avenue K.G.Halli, Jalahalli West, Bangalore -560015.
Mobile: 9481053046 / 08023253006
Email-shettymohan@rediffmail.com

Assignments in Stores & Stock Operations/ Retail Operations/ Sales Promotion/ Customer Relationship Management with an organisation of repute.

Professional Snapshot
 A dynamic professional with 22 years of rich experience in Stores & Stock Operations, Retail Operations, Sales & Sales Promotion & Customer Relationship Management.
 A keen planner & strategist with a track record of developing operational policies/ norms, systems & controls, motivational schemes & customer service standards.
 Introduced the guidelines, procedure and system to follow the same in running the business.
 Initiated Mid - Night Sales for week ends.
 Expertise at handling the inventory function, to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage.
 Experience in implementation of marketing and sales promotion plans for new business generation.
 Keen customer centric orientation with excellent communication skills and ability to interact effectively with personnel at all levels.

Areas of Expertise

Stores & Stock
 Undertaking stocks & sales analysis entailing replenishments, optimal stock keeping, return on capital employed analysis & analyzing stock cover reports.
 Overseeing Global Counts & Perpetual Inventory Count System to track inventory levels & control shrinkage.
 Ensuring that indents & PO's are placed as per schedule, coordinating feedback to the H.O.
 Handling the inventory function so as to curtail inventory holding expenses and adherence to maximum and minimum stocking system for various spares and minimize wastage.

Retail Operations
 Implementing sales promotion plans & new store concepts to generate sales for achievement of targets; coordinating the in-store promotional activities for new releases & special products.
 Conceptualising visual merchandising displays, windows & design of retail outlets for maintenance of a high-end store Image.
 Interacting with customers for effective resolution of customer grievances and obtain feedback.
 Planning and implementing infrastructure/facilities, renovation, development and expansion in stores & sustaining profitable operations with focus on budgeting & marketing.
 Organizing and conducting practical & training programs, to enhance skills & motivational levels.

Sales/ Sales Promotion
 Overseeing the sales operations for the products thereby achieving sales growth; making forecasts, preparing budgets & achieving area-wise value/volume targets.
 Analysing the sale/enquiries of various markets from time to time to arrive at the required list of parts to be included in campaign list for negotiation with the suppliers.
 Handling after market activities, preparing sales budget, meeting end users, undertaking promotional activities such as conducting seminars/meets for automobile mechanics, retailers along with the stockists.
 Overseeing sales promotion to meet Store targets, coordinating with corporate office for sales & stocks & travelling across the country for Sale promotions & managing space selling & institutional sales.

Operations Management
 Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.
 Making & sending MIS Reports to operations & buying & merchandising team at Service Office.
 Allotting targets to individual Sales person & arranging transportations.


Customer Relationship Management
 Ensuring & providing best of the services to the customers and their queries & attending Customer Issues, if any, on an immediate basis.
 Interacting with clients via email & telephone on various issues relating to pricing, discounts, campaign parts, etc.
 Providing timely technical services & after sales support by coordinating with engineering, manufacturing & production personnel.

Man Management
 Handling manpower scheduling, training, counselling & performance assessment of teams.
 Monitoring grooming, discipline & attendance of the people on both the floors, imparting on-the-job training & product knowledge.
 Reviewing the KRAs of the Customer Care Associates & planning their leaves in such a way that the store operations are smoothly run.
 Conducting interviews, performance reviews & coordinating with all the Staff for their daily schedule.

Organisational Experience

Since June 2008 with India bulls retail services limited as Senior Operations Manager.

Role and Responsibilities:

• Managing the life style mega store ( 48,000 sq ft )
• Handling activities like Planning, ordering, Inventory Management, Annual Inventory, Staffing & Training.
• Planning of sales Local sales promotions and implementations.


July 2003 – June 2008 with Metro cash & Carry India pvt ltd and last assignment was Floor Manager – Dry food.

Role and Responsibilities:
 Managing the Planogram & implementation, display & maintaining floor standards.
 Initiating the sales targets and interact with buyers for introduction of right assortments for higher sales.
 Handling activities like planning, ordering, Inventory Management, Monthly PI and Annual Inventory, Staffing & Training.


Accomplishments:
 Achieved sales growth of the department by 30% to 60% with a reduced staff size.
 Spearheaded adequate training to the staff to meet the future requirements.
 Achieved the ever highest sale from all Departments.
 Awarded 8 associates as Best Employee of the Month from dry food.
 Promoted 2 supervisors as Senior Supervisors, 2 Senior Associates as supervisors and 10 associates as Senior Associates.
 Actively involved in opening of new store at Hyderabad

Oct’00-June’03 with Udaya Home World Limited as Senior General Manager-Sales & Administration

Role and Responsibilities:
 Managing sales of 3 massive show rooms and handling procedures in the organization.
 Handling recruitment & training, after sales promotion, incentives to sales personnel, purchase and inventory management.

Accomplishments:
 Attained Sales growth of 30% over previous year.
 Minimized the inventory from 6 Crores to 3 Crores Rs.
 Opened 2 Massive show rooms of 25,000 sq feet each.

Apr’98-Sep’00 with P. A. Time Industries as Regional Manager

Role and Responsibilities:
 Appointing distributors in Karnataka, Andhra Pradesh.
 Managing product launch, sales, recruit & training, local sales promotions.
 Increasing the brand image in the market.

Accomplishments:
 Appointed distributors with in 2 months and successfully launched products.
 Promoted as Regional Manager for south regions.

May’90-Mar’98 with Singer India Limited as Area Manager Retail

 Handled products like Sewing Machines & Home Appliance.
 Initiated career as Accounts Assistant gradually promoted as District Manager to look after Sewing Machine sales and promoted as Area Manager – retail.
 Looking after dealer sales in Karnataka & Goa.
 Appointing dealers for unrepresentative territory, Product launch of food processor in Goa, promote Zig Zag sewing machine through direct Marketing.
 Recruiting marketing executives & training.


Accomplishments:
 Achieved 200% growth over previous year in 1990.
 Increased Auto zig zag sewing machine sales in north Karnataka.
 Awarded no 1 position in all India for achieving the Highest sales of auto zig zag in 1992.
 Awarded ‘Bull Eye Award’ for out standing Performance in 1994.
 Secured No 1 Position in retail sales and awarded Mr.India award in 1995.

IT Exposure
 Working knowledge of Basics, Excel, Power Point.

Education
 Bachelors in Arts from Bhandarskars College in 1986.
 Diploma in co-operative banking from State Cooperation Board in 1986.
 The current CTC : 11,50,000

Personal Vitae U.MOHAN SHETTY
Address: Narayana Nilaya, 174 Visweswariah Enclave, 5th Avenue K.G.Halli, Jalahalli West, Bangalore -560015.
Mobile: 9481053046 / 08023253006
Email-shettymohan@rediffmail.com

Assignments in Stores & Stock Operations/ Retail Operations/ Sales Promotion/ Customer Relationship Management with an organisation of repute.

Professional Snapshot
 A dynamic professional with 22 years of rich experience in Stores & Stock Operations, Retail Operations, Sales & Sales Promotion & Customer Relationship Management.
 A keen planner & strategist with a track record of developing operational policies/ norms, systems & controls, motivational schemes & customer service standards.
 Introduced the guidelines, procedure and system to follow the same in running the business.
 Initiated Mid - Night Sales for week ends.
 Expertise at handling the inventory function, to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage.
 Experience in implementation of marketing and sales promotion plans for new business generation.
 Keen customer centric orientation with excellent communication skills and ability to interact effectively with personnel at all levels.

Areas of Expertise

Stores & Stock
 Undertaking stocks & sales analysis entailing replenishments, optimal stock keeping, return on capital employed analysis & analyzing stock cover reports.
 Overseeing Global Counts & Perpetual Inventory Count System to track inventory levels & control shrinkage.
 Ensuring that indents & PO's are placed as per schedule, coordinating feedback to the H.O.
 Handling the inventory function so as to curtail inventory holding expenses and adherence to maximum and minimum stocking system for various spares and minimize wastage.

Retail Operations
 Implementing sales promotion plans & new store concepts to generate sales for achievement of targets; coordinating the in-store promotional activities for new releases & special products.
 Conceptualising visual merchandising displays, windows & design of retail outlets for maintenance of a high-end store Image.
 Interacting with customers for effective resolution of customer grievances and obtain feedback.
 Planning and implementing infrastructure/facilities, renovation, development and expansion in stores & sustaining profitable operations with focus on budgeting & marketing.
 Organizing and conducting practical & training programs, to enhance skills & motivational levels.

Sales/ Sales Promotion
 Overseeing the sales operations for the products thereby achieving sales growth; making forecasts, preparing budgets & achieving area-wise value/volume targets.
 Analysing the sale/enquiries of various markets from time to time to arrive at the required list of parts to be included in campaign list for negotiation with the suppliers.
 Handling after market activities, preparing sales budget, meeting end users, undertaking promotional activities such as conducting seminars/meets for automobile mechanics, retailers along with the stockists.
 Overseeing sales promotion to meet Store targets, coordinating with corporate office for sales & stocks & travelling across the country for Sale promotions & managing space selling & institutional sales.

Operations Management
 Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.
 Making & sending MIS Reports to operations & buying & merchandising team at Service Office.
 Allotting targets to individual Sales person & arranging transportations.


Customer Relationship Management
 Ensuring & providing best of the services to the customers and their queries & attending Customer Issues, if any, on an immediate basis.
 Interacting with clients via email & telephone on various issues relating to pricing, discounts, campaign parts, etc.
 Providing timely technical services & after sales support by coordinating with engineering, manufacturing & production personnel.

Man Management
 Handling manpower scheduling, training, counselling & performance assessment of teams.
 Monitoring grooming, discipline & attendance of the people on both the floors, imparting on-the-job training & product knowledge.
 Reviewing the KRAs of the Customer Care Associates & planning their leaves in such a way that the store operations are smoothly run.
 Conducting interviews, performance reviews & coordinating with all the Staff for their daily schedule.

Organisational Experience

Since June 2008 with India bulls retail services limited as Senior Operations Manager.

Role and Responsibilities:

• Managing the life style mega store ( 48,000 sq ft )
• Handling activities like Planning, ordering, Inventory Management, Annual Inventory, Staffing & Training.
• Planning of sales Local sales promotions and implementations.


July 2003 – June 2008 with Metro cash & Carry India pvt ltd and last assignment was Floor Manager – Dry food.

Role and Responsibilities:
 Managing the Planogram & implementation, display & maintaining floor standards.
 Initiating the sales targets and interact with buyers for introduction of right assortments for higher sales.
 Handling activities like planning, ordering, Inventory Management, Monthly PI and Annual Inventory, Staffing & Training.


Accomplishments:
 Achieved sales growth of the department by 30% to 60% with a reduced staff size.
 Spearheaded adequate training to the staff to meet the future requirements.
 Achieved the ever highest sale from all Departments.
 Awarded 8 associates as Best Employee of the Month from dry food.
 Promoted 2 supervisors as Senior Supervisors, 2 Senior Associates as supervisors and 10 associates as Senior Associates.
 Actively involved in opening of new store at Hyderabad

Oct’00-June’03 with Udaya Home World Limited as Senior General Manager-Sales & Administration

Role and Responsibilities:
 Managing sales of 3 massive show rooms and handling procedures in the organization.
 Handling recruitment & training, after sales promotion, incentives to sales personnel, purchase and inventory management.

Accomplishments:
 Attained Sales growth of 30% over previous year.
 Minimized the inventory from 6 Crores to 3 Crores Rs.
 Opened 2 Massive show rooms of 25,000 sq feet each.

Apr’98-Sep’00 with P. A. Time Industries as Regional Manager

Role and Responsibilities:
 Appointing distributors in Karnataka, Andhra Pradesh.
 Managing product launch, sales, recruit & training, local sales promotions.
 Increasing the brand image in the market.

Accomplishments:
 Appointed distributors with in 2 months and successfully launched products.
 Promoted as Regional Manager for south regions.

May’90-Mar’98 with Singer India Limited as Area Manager Retail

 Handled products like Sewing Machines & Home Appliance.
 Initiated career as Accounts Assistant gradually promoted as District Manager to look after Sewing Machine sales and promoted as Area Manager – retail.
 Looking after dealer sales in Karnataka & Goa.
 Appointing dealers for unrepresentative territory, Product launch of food processor in Goa, promote Zig Zag sewing machine through direct Marketing.
 Recruiting marketing executives & training.


Accomplishments:
 Achieved 200% growth over previous year in 1990.
 Increased Auto zig zag sewing machine sales in north Karnataka.
 Awarded no 1 position in all India for achieving the Highest sales of auto zig zag in 1992.
 Awarded ‘Bull Eye Award’ for out standing Performance in 1994.
 Secured No 1 Position in retail sales and awarded Mr.India award in 1995.

IT Exposure
 Working knowledge of Basics, Excel, Power Point.

Education
 Bachelors in Arts from Bhandarskars College in 1986.
 Diploma in co-operative banking from State Cooperation Board in 1986.
 The current CTC : 11,50,000

Personal Vitae Date of Birth: 21st July 1962

Uppunda Mohan Shetty ’s experience

Senior operations Manager   at   India bulls retail services ltd , Pune, INDIA
July 2008 – Currently Working
Industry: Retailing
Functional area: Sales / BD
Over all responsibilities of 2 mega store at pune,
sales,Administrarions,recruitment,training,sales promotions,shelf
availability & customer service
FLOOR MANAGER  at   Metro cash & carry india pvt ltd , Bangalore, INDIA
July 2003 – June 2008
Role and Responsibilities:  Managing the Planogram &
implementation, display & maintaining floor
standards.  Initiating the sales targets and interact with
buyers for introduction of right assortments for higher
sales.  Handling activities like planning, ordering,
Inventory Management, Monthly PI and Annual Inventory, Staffing &
Training. Accomplishments:  Achieved sales growth of the
department by 30% to 60% with a reduced staff
size.  Spearheaded adequate training to the staff to meet the
future requirements.  Achieved the ever highest sale from all
Departments.  Awarded 8 associates as Best Employee of the
Month from dry food.  Promoted 2 supervisors as Senior
Supervisors, 2 Senior Associates as supervisors and 10 associates
as Senior Associates.  Actively involved in opening of new
store at Hyderabad
Senior General manager  at  UDAY HOME WORLD LTD , Bangalore, INDIA
October 2000 – June 2003
Role and Responsibilities:  Managing sales of 3 massive show
rooms and handling procedures in the organization.  Handling
recruitment & training, after sales promotion, incentives to
sales personnel, purchase and inventory
management. Accomplishments:  Attained Sales growth of 30%
over previous year.  Minimized the inventory from 6 Crores to
3 Crores Rs.  Opened 2 Massive show rooms of 25,000 sq feet
each.
EVP/Executive Director/SVP/Managing Director/GM/VP/Regional Manager  at  P.A.TIME INDUSTRIES , Bangalore, INDIA
April 1998 – September 2000
Role and Responsibilities:  Appointing distributors in
Karnataka, Andhra Pradesh.  Managing product launch, sales,
recruit & training, local sales promotions.  Increasing the
brand image in the market. Accomplishments:  Appointed
distributors with in 2 months and successfully launched
products.  Promoted as Regional Manager for south regions.
Area Manager - retail  at  Singer india ltd , Bangalore, INDIA
May 1986 – March 1997
 Handled products like Sewing Machines & Home
Appliance.  Initiated career as Accounts Assistant gradually
promoted as District Manager to look after Sewing Machine sales
and promoted as Area Manager – retail.  Looking after
dealer sales in Karnataka & Goa.  Appointing dealers for
unrepresentative territory, Product launch of food processor in
Goa, promote Zig Zag sewing machine through direct
Marketing.  Recruiting marketing executives & training.
Accomplishments:  Achieved 200% growth over previous
year in 1990.  Increased Auto zig zag sewing machine sales in
north Karnataka.  Awarded no 1 position in all India for
achieving the Highest sales of auto zig zag in 1992.  Awarded
‘Bull Eye Award’ for out standing Performance in
1994.  Secured No 1 Position in retail sales and awarded
Mr.India award in 1995.

Uppunda Mohan Shetty ’s education

B.A [Economics],
Mangalore university [June,1986] , Mangalore, INDIA

Uppunda Mohan Shetty ’s additional information

Interests:
Impart training,reading
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