About Uppunda Mohan Shetty
U.MOHAN SHETTY
Address: Narayana Nilaya, 174 Visweswariah Enclave, 5th Avenue K.G.Halli, Jalahalli West, Bangalore -560015.
Mobile: 9481053046 / 08023253006
Email-shettymohan@rediffmail.com
Assignments in Stores & Stock Operations/ Retail Operations/ Sales Promotion/ Customer Relationship Management with an organisation of repute.
Professional Snapshot
A dynamic professional with 22 years of rich experience in Stores & Stock Operations, Retail Operations, Sales & Sales Promotion & Customer Relationship Management.
A keen planner & strategist with a track record of developing operational policies/ norms, systems & controls, motivational schemes & customer service standards.
Introduced the guidelines, procedure and system to follow the same in running the business.
Initiated Mid - Night Sales for week ends.
Expertise at handling the inventory function, to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage.
Experience in implementation of marketing and sales promotion plans for new business generation.
Keen customer centric orientation with excellent communication skills and ability to interact effectively with personnel at all levels.
Areas of Expertise
Stores & Stock
Undertaking stocks & sales analysis entailing replenishments, optimal stock keeping, return on capital employed analysis & analyzing stock cover reports.
Overseeing Global Counts & Perpetual Inventory Count System to track inventory levels & control shrinkage.
Ensuring that indents & PO's are placed as per schedule, coordinating feedback to the H.O.
Handling the inventory function so as to curtail inventory holding expenses and adherence to maximum and minimum stocking system for various spares and minimize wastage.
Retail Operations
Implementing sales promotion plans & new store concepts to generate sales for achievement of targets; coordinating the in-store promotional activities for new releases & special products.
Conceptualising visual merchandising displays, windows & design of retail outlets for maintenance of a high-end store Image.
Interacting with customers for effective resolution of customer grievances and obtain feedback.
Planning and implementing infrastructure/facilities, renovation, development and expansion in stores & sustaining profitable operations with focus on budgeting & marketing.
Organizing and conducting practical & training programs, to enhance skills & motivational levels.
Sales/ Sales Promotion
Overseeing the sales operations for the products thereby achieving sales growth; making forecasts, preparing budgets & achieving area-wise value/volume targets.
Analysing the sale/enquiries of various markets from time to time to arrive at the required list of parts to be included in campaign list for negotiation with the suppliers.
Handling after market activities, preparing sales budget, meeting end users, undertaking promotional activities such as conducting seminars/meets for automobile mechanics, retailers along with the stockists.
Overseeing sales promotion to meet Store targets, coordinating with corporate office for sales & stocks & travelling across the country for Sale promotions & managing space selling & institutional sales.
Operations Management
Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.
Making & sending MIS Reports to operations & buying & merchandising team at Service Office.
Allotting targets to individual Sales person & arranging transportations.
Customer Relationship Management
Ensuring & providing best of the services to the customers and their queries & attending Customer Issues, if any, on an immediate basis.
Interacting with clients via email & telephone on various issues relating to pricing, discounts, campaign parts, etc.
Providing timely technical services & after sales support by coordinating with engineering, manufacturing & production personnel.
Man Management
Handling manpower scheduling, training, counselling & performance assessment of teams.
Monitoring grooming, discipline & attendance of the people on both the floors, imparting on-the-job training & product knowledge.
Reviewing the KRAs of the Customer Care Associates & planning their leaves in such a way that the store operations are smoothly run.
Conducting interviews, performance reviews & coordinating with all the Staff for their daily schedule.
Organisational Experience
Since June 2008 with India bulls retail services limited as Senior Operations Manager.
Role and Responsibilities:
• Managing the life style mega store ( 48,000 sq ft )
• Handling activities like Planning, ordering, Inventory Management, Annual Inventory, Staffing & Training.
• Planning of sales Local sales promotions and implementations.
July 2003 – June 2008 with Metro cash & Carry India pvt ltd and last assignment was Floor Manager – Dry food.
Role and Responsibilities:
Managing the Planogram & implementation, display & maintaining floor standards.
Initiating the sales targets and interact with buyers for introduction of right assortments for higher sales.
Handling activities like planning, ordering, Inventory Management, Monthly PI and Annual Inventory, Staffing & Training.
Accomplishments:
Achieved sales growth of the department by 30% to 60% with a reduced staff size.
Spearheaded adequate training to the staff to meet the future requirements.
Achieved the ever highest sale from all Departments.
Awarded 8 associates as Best Employee of the Month from dry food.
Promoted 2 supervisors as Senior Supervisors, 2 Senior Associates as supervisors and 10 associates as Senior Associates.
Actively involved in opening of new store at Hyderabad
Oct’00-June’03 with Udaya Home World Limited as Senior General Manager-Sales & Administration
Role and Responsibilities:
Managing sales of 3 massive show rooms and handling procedures in the organization.
Handling recruitment & training, after sales promotion, incentives to sales personnel, purchase and inventory management.
Accomplishments:
Attained Sales growth of 30% over previous year.
Minimized the inventory from 6 Crores to 3 Crores Rs.
Opened 2 Massive show rooms of 25,000 sq feet each.
Apr’98-Sep’00 with P. A. Time Industries as Regional Manager
Role and Responsibilities:
Appointing distributors in Karnataka, Andhra Pradesh.
Managing product launch, sales, recruit & training, local sales promotions.
Increasing the brand image in the market.
Accomplishments:
Appointed distributors with in 2 months and successfully launched products.
Promoted as Regional Manager for south regions.
May’90-Mar’98 with Singer India Limited as Area Manager Retail
Handled products like Sewing Machines & Home Appliance.
Initiated career as Accounts Assistant gradually promoted as District Manager to look after Sewing Machine sales and promoted as Area Manager – retail.
Looking after dealer sales in Karnataka & Goa.
Appointing dealers for unrepresentative territory, Product launch of food processor in Goa, promote Zig Zag sewing machine through direct Marketing.
Recruiting marketing executives & training.
Accomplishments:
Achieved 200% growth over previous year in 1990.
Increased Auto zig zag sewing machine sales in north Karnataka.
Awarded no 1 position in all India for achieving the Highest sales of auto zig zag in 1992.
Awarded ‘Bull Eye Award’ for out standing Performance in 1994.
Secured No 1 Position in retail sales and awarded Mr.India award in 1995.
IT Exposure
Working knowledge of Basics, Excel, Power Point.
Education
Bachelors in Arts from Bhandarskars College in 1986.
Diploma in co-operative banking from State Cooperation Board in 1986.
The current CTC : 11,50,000
Personal Vitae U.MOHAN SHETTY
Address: Narayana Nilaya, 174 Visweswariah Enclave, 5th Avenue K.G.Halli, Jalahalli West, Bangalore -560015.
Mobile: 9481053046 / 08023253006
Email-shettymohan@rediffmail.com
Assignments in Stores & Stock Operations/ Retail Operations/ Sales Promotion/ Customer Relationship Management with an organisation of repute.
Professional Snapshot
A dynamic professional with 22 years of rich experience in Stores & Stock Operations, Retail Operations, Sales & Sales Promotion & Customer Relationship Management.
A keen planner & strategist with a track record of developing operational policies/ norms, systems & controls, motivational schemes & customer service standards.
Introduced the guidelines, procedure and system to follow the same in running the business.
Initiated Mid - Night Sales for week ends.
Expertise at handling the inventory function, to curtail inventory-holding expenses and adherence to the minimum inventory level to minimize wastage.
Experience in implementation of marketing and sales promotion plans for new business generation.
Keen customer centric orientation with excellent communication skills and ability to interact effectively with personnel at all levels.
Areas of Expertise
Stores & Stock
Undertaking stocks & sales analysis entailing replenishments, optimal stock keeping, return on capital employed analysis & analyzing stock cover reports.
Overseeing Global Counts & Perpetual Inventory Count System to track inventory levels & control shrinkage.
Ensuring that indents & PO's are placed as per schedule, coordinating feedback to the H.O.
Handling the inventory function so as to curtail inventory holding expenses and adherence to maximum and minimum stocking system for various spares and minimize wastage.
Retail Operations
Implementing sales promotion plans & new store concepts to generate sales for achievement of targets; coordinating the in-store promotional activities for new releases & special products.
Conceptualising visual merchandising displays, windows & design of retail outlets for maintenance of a high-end store Image.
Interacting with customers for effective resolution of customer grievances and obtain feedback.
Planning and implementing infrastructure/facilities, renovation, development and expansion in stores & sustaining profitable operations with focus on budgeting & marketing.
Organizing and conducting practical & training programs, to enhance skills & motivational levels.
Sales/ Sales Promotion
Overseeing the sales operations for the products thereby achieving sales growth; making forecasts, preparing budgets & achieving area-wise value/volume targets.
Analysing the sale/enquiries of various markets from time to time to arrive at the required list of parts to be included in campaign list for negotiation with the suppliers.
Handling after market activities, preparing sales budget, meeting end users, undertaking promotional activities such as conducting seminars/meets for automobile mechanics, retailers along with the stockists.
Overseeing sales promotion to meet Store targets, coordinating with corporate office for sales & stocks & travelling across the country for Sale promotions & managing space selling & institutional sales.
Operations Management
Preparing daily, weekly & monthly checklists for the Store & ensuring that all operations are executed as per the checklists including ordering, expiry/defective items check at the store, store cleaning – floor, handling promotional activities.
Making & sending MIS Reports to operations & buying & merchandising team at Service Office.
Allotting targets to individual Sales person & arranging transportations.
Customer Relationship Management
Ensuring & providing best of the services to the customers and their queries & attending Customer Issues, if any, on an immediate basis.
Interacting with clients via email & telephone on various issues relating to pricing, discounts, campaign parts, etc.
Providing timely technical services & after sales support by coordinating with engineering, manufacturing & production personnel.
Man Management
Handling manpower scheduling, training, counselling & performance assessment of teams.
Monitoring grooming, discipline & attendance of the people on both the floors, imparting on-the-job training & product knowledge.
Reviewing the KRAs of the Customer Care Associates & planning their leaves in such a way that the store operations are smoothly run.
Conducting interviews, performance reviews & coordinating with all the Staff for their daily schedule.
Organisational Experience
Since June 2008 with India bulls retail services limited as Senior Operations Manager.
Role and Responsibilities:
• Managing the life style mega store ( 48,000 sq ft )
• Handling activities like Planning, ordering, Inventory Management, Annual Inventory, Staffing & Training.
• Planning of sales Local sales promotions and implementations.
July 2003 – June 2008 with Metro cash & Carry India pvt ltd and last assignment was Floor Manager – Dry food.
Role and Responsibilities:
Managing the Planogram & implementation, display & maintaining floor standards.
Initiating the sales targets and interact with buyers for introduction of right assortments for higher sales.
Handling activities like planning, ordering, Inventory Management, Monthly PI and Annual Inventory, Staffing & Training.
Accomplishments:
Achieved sales growth of the department by 30% to 60% with a reduced staff size.
Spearheaded adequate training to the staff to meet the future requirements.
Achieved the ever highest sale from all Departments.
Awarded 8 associates as Best Employee of the Month from dry food.
Promoted 2 supervisors as Senior Supervisors, 2 Senior Associates as supervisors and 10 associates as Senior Associates.
Actively involved in opening of new store at Hyderabad
Oct’00-June’03 with Udaya Home World Limited as Senior General Manager-Sales & Administration
Role and Responsibilities:
Managing sales of 3 massive show rooms and handling procedures in the organization.
Handling recruitment & training, after sales promotion, incentives to sales personnel, purchase and inventory management.
Accomplishments:
Attained Sales growth of 30% over previous year.
Minimized the inventory from 6 Crores to 3 Crores Rs.
Opened 2 Massive show rooms of 25,000 sq feet each.
Apr’98-Sep’00 with P. A. Time Industries as Regional Manager
Role and Responsibilities:
Appointing distributors in Karnataka, Andhra Pradesh.
Managing product launch, sales, recruit & training, local sales promotions.
Increasing the brand image in the market.
Accomplishments:
Appointed distributors with in 2 months and successfully launched products.
Promoted as Regional Manager for south regions.
May’90-Mar’98 with Singer India Limited as Area Manager Retail
Handled products like Sewing Machines & Home Appliance.
Initiated career as Accounts Assistant gradually promoted as District Manager to look after Sewing Machine sales and promoted as Area Manager – retail.
Looking after dealer sales in Karnataka & Goa.
Appointing dealers for unrepresentative territory, Product launch of food processor in Goa, promote Zig Zag sewing machine through direct Marketing.
Recruiting marketing executives & training.
Accomplishments:
Achieved 200% growth over previous year in 1990.
Increased Auto zig zag sewing machine sales in north Karnataka.
Awarded no 1 position in all India for achieving the Highest sales of auto zig zag in 1992.
Awarded ‘Bull Eye Award’ for out standing Performance in 1994.
Secured No 1 Position in retail sales and awarded Mr.India award in 1995.
IT Exposure
Working knowledge of Basics, Excel, Power Point.
Education
Bachelors in Arts from Bhandarskars College in 1986.
Diploma in co-operative banking from State Cooperation Board in 1986.
The current CTC : 11,50,000
Personal Vitae Date of Birth: 21st July 1962
Uppunda Mohan Shetty ’s experience
Senior operations Manager
at
India bulls retail services ltd
, Pune, INDIA
July 2008 – Currently Working
Industry: Retailing
Functional area: Sales / BD
Over all responsibilities of 2 mega store at pune,
sales,Administrarions,recruitment,training,sales promotions,shelf
availability & customer service
FLOOR MANAGER at Metro cash & carry india pvt ltd , Bangalore, INDIA
July 2003 – June 2008
Role and Responsibilities:
Managing the Planogram &
implementation, display & maintaining floor
standards.
Initiating the sales targets and interact with
buyers for introduction of right assortments for higher
sales.
Handling activities like planning, ordering,
Inventory Management, Monthly PI and Annual Inventory, Staffing &
Training.
Accomplishments:
Achieved sales growth of the
department by 30% to 60% with a reduced staff
size.
Spearheaded adequate training to the staff to meet the
future requirements.
Achieved the ever highest sale from all
Departments.
Awarded 8 associates as Best Employee of the
Month from dry food.
Promoted 2 supervisors as Senior
Supervisors, 2 Senior Associates as supervisors and 10 associates
as Senior Associates.
Actively involved in opening of new
store at Hyderabad
Senior General manager at UDAY HOME WORLD LTD , Bangalore, INDIA
October 2000 – June 2003
Role and Responsibilities:
Managing sales of 3 massive show
rooms and handling procedures in the organization.
Handling
recruitment & training, after sales promotion, incentives to
sales personnel, purchase and inventory
management.
Accomplishments:
Attained Sales growth of 30%
over previous year.
Minimized the inventory from 6 Crores to
3 Crores Rs.
Opened 2 Massive show rooms of 25,000 sq feet
each.
EVP/Executive Director/SVP/Managing Director/GM/VP/Regional Manager at P.A.TIME INDUSTRIES , Bangalore, INDIA
April 1998 – September 2000
Role and Responsibilities:
Appointing distributors in
Karnataka, Andhra Pradesh.
Managing product launch, sales,
recruit & training, local sales promotions.
Increasing the
brand image in the market.
Accomplishments:
Appointed
distributors with in 2 months and successfully launched
products.
Promoted as Regional Manager for south regions.
Area Manager - retail at Singer india ltd , Bangalore, INDIA
May 1986 – March 1997
Handled products like Sewing Machines & Home
Appliance.
Initiated career as Accounts Assistant gradually
promoted as District Manager to look after Sewing Machine sales
and promoted as Area Manager – retail.
Looking after
dealer sales in Karnataka & Goa.
Appointing dealers for
unrepresentative territory, Product launch of food processor in
Goa, promote Zig Zag sewing machine through direct
Marketing.
Recruiting marketing executives & training.
Accomplishments:
Achieved 200% growth over previous
year in 1990.
Increased Auto zig zag sewing machine sales in
north Karnataka.
Awarded no 1 position in all India for
achieving the Highest sales of auto zig zag in 1992.
Awarded
‘Bull Eye Award’ for out standing Performance in
1994.
Secured No 1 Position in retail sales and awarded
Mr.India award in 1995.
Uppunda Mohan Shetty ’s education
Uppunda Mohan Shetty ’s additional information
Interests:
Impart training,reading