Service Delivery Leader
at
Intelenet Global
, Chandigarh, INDIA
January 2007 – October 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Senior Manager Operations
Operations Mgr at Tata Serwizsol , Chandigarh, INDIA
January 2005 – January 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Team Leader -(NonTechnical) at Spice Telecom , Chandigarh, INDIA
January 2000 – January 2005
Industry: Telcom/ISP
Functional area: ITES / BPO / KPO / Customer Service / Operations
Senior Manager Shared Services at Airtel , Jaipur, INDIA
November 2009 – June 2010
Industry: Telcom/ISP
Functional area: ITES / BPO / KPO / Customer Service / Operations