Team Leader
at
Accenture
, Noida, INDIA
October 2008 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Looking after accounts payable process for a leading client.
Process Associate at GENPACT , Delhi, INDIA
April 2006 – August 2007
Had transition Accounts payable business from US for one of the
esteemed client Honeywell. Stabilising the process & imparting
the knowledge for process excellence. Part of the the audit team.
Spl. Customer Support at IBM Daksh , Gurgaon, INDIA
December 2004 – April 2006
Worked for an esteemed client Dunns & Bradstreet a known credit
rating company in US. Role was to lok into the contract sign by
D & B with various companies in US. Feed the contracts into the
system, so that the customer can avail the products they had
signed for.
Sr. Executive Finance at Vertex Customer Service India Ltd. , Gurgaon, INDIA
August 2007 – September 2008
Takeing care of accounts payable function for our UK offices.
Working as a process expert as it is the first finance process
transitioned to vertex india. Responsiblity to set up the process
in India, checking the control points and provideing traing to
the team member.