Magazine : Sandesh Vijay
Current
Module Leader - CRM
Education
MBA/PGDM Sales and Marketing
Industry
IT-Software/Software Services
About Sandesh Vijay
An MBA with over 6 years of experience in Sales, Tele-Sales and Marketing and also involved in Client interaction, requirements gathering, gap analysis, problem solving, documentation with focus on the CRM Domain.
Sandesh Vijay ’s experience
Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
Wipro Technologies
, Bangalore, INDIA
April 2007 – Currently Working
Industry: IT-Software/Software Services
Functional area: IT Software- ERP / CRM
Business Analyst and Track Lead for CRM track (Sales and
Marketing) working on Production Support for one of the Leading
HI-TECH Client based out of Singapore. Module Leader working on
Oracle Applications - CRM. Job description Includes : ## To
discover & analyze the existing services and emerging services
and to suggest the approach to be taken to integrate the CRM to
provision all the services. ## Planning, coordination and
development of Test Scenarios, Test cases and executing test
cases to test the complete flow of order completion. ##
Conducted ERP application testing to ensure business and
functional requirements are met. (Performed using Mercury Quality
Centre). ## Identifying and gathering business, user
requirements. ## Creation of MD 21 and MD 50 documents for
approval by stakeholders such as business users (Marketing,
Sales, and Finance), system designers, and testers. ##
Conducting requirements review meetings from offshore development
centre. ## Developing use cases, business process flows, and
descriptions. ## Managing requirements change control. ##
Providing business analysis inputs to other business analysts in
the team or across the division. ## Documentation and end-user
training on all CRM modules implemented
Marketing) working on Production Support for one of the Leading
HI-TECH Client based out of Singapore. Module Leader working on
Oracle Applications - CRM. Job description Includes : ## To
discover & analyze the existing services and emerging services
and to suggest the approach to be taken to integrate the CRM to
provision all the services. ## Planning, coordination and
development of Test Scenarios, Test cases and executing test
cases to test the complete flow of order completion. ##
Conducted ERP application testing to ensure business and
functional requirements are met. (Performed using Mercury Quality
Centre). ## Identifying and gathering business, user
requirements. ## Creation of MD 21 and MD 50 documents for
approval by stakeholders such as business users (Marketing,
Sales, and Finance), system designers, and testers. ##
Conducting requirements review meetings from offshore development
centre. ## Developing use cases, business process flows, and
descriptions. ## Managing requirements change control. ##
Providing business analysis inputs to other business analysts in
the team or across the division. ## Documentation and end-user
training on all CRM modules implemented
Professional (e.g. Engg., IT Developer, Marketing Executive etc.) at Nous Infosystems , Bangalore, INDIA
February 2005 – April 2007
## Identifying and gathering business, user requirements.
##
Market Research for Software development and testing services.
Regions targeted include north - America and Europe. ## Generate
leads by means of Market Research, Business Analysis and Client
interaction that lead to Meetings / Telecon’s with Onsite
Business Managers. ## Track customers, prospects, vendors, and
business associates using ACT CRM Software. ## Evaluate
campaigns to improve effectiveness & penetration into new
accounts ## Marketing Support to the Front-end Sales Team –
(Onsite BDM’s) ## Co-Ordinate with Pre-Sales team for Database
Building, Reporting and assimilation of information
Market Research for Software development and testing services.
Regions targeted include north - America and Europe. ## Generate
leads by means of Market Research, Business Analysis and Client
interaction that lead to Meetings / Telecon’s with Onsite
Business Managers. ## Track customers, prospects, vendors, and
business associates using ACT CRM Software. ## Evaluate
campaigns to improve effectiveness & penetration into new
accounts ## Marketing Support to the Front-end Sales Team –
(Onsite BDM’s) ## Co-Ordinate with Pre-Sales team for Database
Building, Reporting and assimilation of information
Consultant at AOL India
, Bangalore, INDIA
December 2003 – February 2005
Quality Analyst - Sales Process
Professional (e.g. Engg., IT Developer, Marketing Executive etc.) at V-Guard Industries Pvt Ltd , Bangalore, INDIA
April 2003 – September 2003
Sales and Distribution of V-Guards range of electrical
appliances, electro-mechanical and electronics products across
upcountry region in Karnataka.
appliances, electro-mechanical and electronics products across
upcountry region in Karnataka.
Sandesh Vijay ’s education
MBA/PGDM [Sales and Marketing],
Visveswariah Technological University [December,2002]
, Bangalore, INDIA
B.B.A,
Karnataka University [July,2000] , Dharwad, INDIA
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