Magazine : Sangeetha Murugan
Current
Lead Quality Analyst
Sangeetha Murugan ’s experience
Quality assurance lead
at
Cognizant Technology Solutions
, Columbia
2007/December
6+ years of Experience in Software Quality Assurance, hands on
experience in implementing quality models and defining
processes. Have played a role of SEPG group member, metrics group
member and key member in CMMI Assessment. Expertise in all
phases of Software Development Life Cycle. Currently Manging a
Team of 7 Members .Have Hands on experience in
Project Management. Domain Expertise – Health Care, Telecom,
Life Science, Finance. Experience in implementing CMMI,
ISO9001:2000, TL9000:2000, Six Sigma standards in QA
Process. Participated as a FAR group member in CMMI
Assessment. Key Member in Metrics Group and at arriving
organizational baselines Periodically and in implementing the
Best Practices in the Organization. Participates and helps to
support General Computer Control audits for SOX (both Internal
and External) and IAD. Facilitates External Audit requests as
well as sets up and coordinates meetings. Maintains and reports
on deficiencies. Responsible for remediation follow up on audit
deficiencies Experience in Manual Testing, which includes
System Testing, Integration Testing, and web application
testing. Technical skills include Test Planning, Test Design,
Test Execution, Defect Management, Test Process Management and
Project management. Experience on various databases like SQL
Server 2000/2005, and PL/SQL. Automated testing using Test
Director 8.0, Win Runner 8.0, Quick Test Pro 6.5/8.x/9.x and
performance testing using Load Runner 7.x/8.x and Performance
Center 8.1 on Windows and UNIX Environment. Participate during
Estimation preparation and Project proposal. Excellent
Communication and Interpersonal skills besides being a valuable
team leader. Technical Skills Operating System
: Windows 95/98/NT/2000/XP, OS/400, UNIX Languages
: C, C++, SQL, PL/SQL, COBOL Database
: MS Access, MS-SQL Server 7.0/2000, Oracle
8i/9i. Testing Tools : WinRunner 7.x/8.0, Load Runner
7.x/8.0, Test Director
7.6/8 Quick Test Pro 6.5/8.0, Rational
Clear Quest Versioning tools : PVCS, CVS,
VSS,Clear case,Clear Quest Defect Tracking Tools :
Bugzilla, Mantis, Iplan-Analyser MS-Suite :MS
Project, MS-Word, MS Excel, Microsoft Access, Microsoft
Outlook. Operating System : Windows
9x/XP/2000/NT, Windows Server 2003, MS DOS Project Management
Tools : Prolite, Iplan, Qsmart, Primavera
7Habits EDUCATION M.E (Masters of Engineering) in
Industrial Engineering, Anna University, India. B.E
(Bachelor’s of Engineering) in Computer Science,Periyar
University, India . TRAINING PROGRAMMES UNDERTAKEN /
ACCOMPLISHMENTS Course Name Certification Training on Six
Sigma for Green Belt Certification Certified Six Sigma Green
Belt ISO 9001:2000 lead Auditor Certified Lead Auditor ISO
9001:2000 Internal Quality Auditor (KPMG) Introduction to
CMMI(QAI) Software Testing Manual & Automated Fundamentals of
Software Testing by ISTQB Concepts of Software
Engineering Project management Software Quality Assurance(Top
Score) Brain Bench Certified (Online) One of the FAR group
member in CMMI level 5 Assessment. (PA –
PPQA,MA,QPM) PROFESSIONAL EXPERIENCE AstraZeneca, Glen
Gardner, NJ
Feb 2007 – Present Job Title: Lead Executive
Quality PROJECT DESCRIPTION: AstraZeneca currently uses
Clint race for its global case handling process, which it intends
to replace with a bespoke application called Sapphire. This
project involves development and implementation of Sapphire, a
system which will be used for storage, processing and reporting
of all adverse event (AE) reports arising outside clinical trials
and serious adverse events (SAE) from clinical trials. This
project is planned to be handled in 3 phases – phase 1, 2 and
3. This scope of project deals only with phase 1. ROLES AND
RESPONSIBILITIES: Facilitate the preparation of Software
Project Plan (SPP), Associated Plans, Project Standards,
Procedure and Project Specific Process Model. Review the SPP and
associated plans to ensure that it is approved by appropriate
authority. Verify SPP revisions that take place for change in
the allocated resource, project commitments, tracking schedule,
risks, effort and requirements related changes.Deviations are
identified, documented and tracked to closure after verifying the
corrective actions. Perform periodical software process audits
and process compliance reviews / informal surveys in various
domains such as Project Management, Software Development,
Logistics Centers, etc. in order to verify the compliance of the
project to the defined process, and report audit findings to
senior management. Conducting different types of Audits which
includes Project Startup Audit, Work Product Audit, Project
Monthly Audit, Metrics Audit, Software Configuration Management
Audit and Project closure Audit on different types of
Projects Participates and helps to support General Computer
Control audits for SOX (both Internal and External) and
IAD. Facilitates External Audit requests as well as sets up and
coordinates meetings. Maintains and reports on deficiencies.
Responsible for remediation follow up on audit
deficiencies Conduct periodic reviews on the work products
against the project software standards, procedures, contractual,
and regulatory requirements to evaluate the effectiveness of the
implementation and adherence to process. Verify the project
resource allocation is reviewed and agreed upon before committing
to the project. (This is also applicable for any change in
allocated resource during the course of project
execution.) Verify the process for establishing and tracking the
software quality goals. Co-ordinate Metrics data collection,
consolidation, and perform Metrics Analysis and hand over the
metrics to Software Engineering Process Group (SEPG) for arriving
at the organization process capability baselines. Providing
training to project managers, project leaders and management
personnel in Process Definition, Project Management,
Configuration Management, Metrics Base lining, etc. Verify
compliance with the Project SCM procedure/standard and base
lining of Configuration Item's (CI). Interaction with the client
Quality personnel for stabilizing and monitoring the
process. Interact with customers during their visits, audits and
periodic discussions.
experience in implementing quality models and defining
processes. Have played a role of SEPG group member, metrics group
member and key member in CMMI Assessment. Expertise in all
phases of Software Development Life Cycle. Currently Manging a
Team of 7 Members .Have Hands on experience in
Project Management. Domain Expertise – Health Care, Telecom,
Life Science, Finance. Experience in implementing CMMI,
ISO9001:2000, TL9000:2000, Six Sigma standards in QA
Process. Participated as a FAR group member in CMMI
Assessment. Key Member in Metrics Group and at arriving
organizational baselines Periodically and in implementing the
Best Practices in the Organization. Participates and helps to
support General Computer Control audits for SOX (both Internal
and External) and IAD. Facilitates External Audit requests as
well as sets up and coordinates meetings. Maintains and reports
on deficiencies. Responsible for remediation follow up on audit
deficiencies Experience in Manual Testing, which includes
System Testing, Integration Testing, and web application
testing. Technical skills include Test Planning, Test Design,
Test Execution, Defect Management, Test Process Management and
Project management. Experience on various databases like SQL
Server 2000/2005, and PL/SQL. Automated testing using Test
Director 8.0, Win Runner 8.0, Quick Test Pro 6.5/8.x/9.x and
performance testing using Load Runner 7.x/8.x and Performance
Center 8.1 on Windows and UNIX Environment. Participate during
Estimation preparation and Project proposal. Excellent
Communication and Interpersonal skills besides being a valuable
team leader. Technical Skills Operating System
: Windows 95/98/NT/2000/XP, OS/400, UNIX Languages
: C, C++, SQL, PL/SQL, COBOL Database
: MS Access, MS-SQL Server 7.0/2000, Oracle
8i/9i. Testing Tools : WinRunner 7.x/8.0, Load Runner
7.x/8.0, Test Director
7.6/8 Quick Test Pro 6.5/8.0, Rational
Clear Quest Versioning tools : PVCS, CVS,
VSS,Clear case,Clear Quest Defect Tracking Tools :
Bugzilla, Mantis, Iplan-Analyser MS-Suite :MS
Project, MS-Word, MS Excel, Microsoft Access, Microsoft
Outlook. Operating System : Windows
9x/XP/2000/NT, Windows Server 2003, MS DOS Project Management
Tools : Prolite, Iplan, Qsmart, Primavera
7Habits EDUCATION M.E (Masters of Engineering) in
Industrial Engineering, Anna University, India. B.E
(Bachelor’s of Engineering) in Computer Science,Periyar
University, India . TRAINING PROGRAMMES UNDERTAKEN /
ACCOMPLISHMENTS Course Name Certification Training on Six
Sigma for Green Belt Certification Certified Six Sigma Green
Belt ISO 9001:2000 lead Auditor Certified Lead Auditor ISO
9001:2000 Internal Quality Auditor (KPMG) Introduction to
CMMI(QAI) Software Testing Manual & Automated Fundamentals of
Software Testing by ISTQB Concepts of Software
Engineering Project management Software Quality Assurance(Top
Score) Brain Bench Certified (Online) One of the FAR group
member in CMMI level 5 Assessment. (PA –
PPQA,MA,QPM) PROFESSIONAL EXPERIENCE AstraZeneca, Glen
Gardner, NJ
Feb 2007 – Present Job Title: Lead Executive
Quality PROJECT DESCRIPTION: AstraZeneca currently uses
Clint race for its global case handling process, which it intends
to replace with a bespoke application called Sapphire. This
project involves development and implementation of Sapphire, a
system which will be used for storage, processing and reporting
of all adverse event (AE) reports arising outside clinical trials
and serious adverse events (SAE) from clinical trials. This
project is planned to be handled in 3 phases – phase 1, 2 and
3. This scope of project deals only with phase 1. ROLES AND
RESPONSIBILITIES: Facilitate the preparation of Software
Project Plan (SPP), Associated Plans, Project Standards,
Procedure and Project Specific Process Model. Review the SPP and
associated plans to ensure that it is approved by appropriate
authority. Verify SPP revisions that take place for change in
the allocated resource, project commitments, tracking schedule,
risks, effort and requirements related changes.Deviations are
identified, documented and tracked to closure after verifying the
corrective actions. Perform periodical software process audits
and process compliance reviews / informal surveys in various
domains such as Project Management, Software Development,
Logistics Centers, etc. in order to verify the compliance of the
project to the defined process, and report audit findings to
senior management. Conducting different types of Audits which
includes Project Startup Audit, Work Product Audit, Project
Monthly Audit, Metrics Audit, Software Configuration Management
Audit and Project closure Audit on different types of
Projects Participates and helps to support General Computer
Control audits for SOX (both Internal and External) and
IAD. Facilitates External Audit requests as well as sets up and
coordinates meetings. Maintains and reports on deficiencies.
Responsible for remediation follow up on audit
deficiencies Conduct periodic reviews on the work products
against the project software standards, procedures, contractual,
and regulatory requirements to evaluate the effectiveness of the
implementation and adherence to process. Verify the project
resource allocation is reviewed and agreed upon before committing
to the project. (This is also applicable for any change in
allocated resource during the course of project
execution.) Verify the process for establishing and tracking the
software quality goals. Co-ordinate Metrics data collection,
consolidation, and perform Metrics Analysis and hand over the
metrics to Software Engineering Process Group (SEPG) for arriving
at the organization process capability baselines. Providing
training to project managers, project leaders and management
personnel in Process Definition, Project Management,
Configuration Management, Metrics Base lining, etc. Verify
compliance with the Project SCM procedure/standard and base
lining of Configuration Item's (CI). Interaction with the client
Quality personnel for stabilizing and monitoring the
process. Interact with customers during their visits, audits and
periodic discussions.
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