Software Engg
at
Infogain India , Noida
, Noida , UP
Working/Currently
I am working on Genesys Solutions a product by Alcatel. Currently
we have Apple as our client and we are involved in developing and
supporting their call center activiteis
I am working on Routing
(IRD) ,Repoting (Call Con) and even the framework components like
CME , CCPulse ,etc