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Community > Ashraf Areekkadan
Ashraf Areekkadan

Ashraf Areekkadan

IT Support, Network/Hardware

Petromin Corporation

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Degree that I recommend
MICROSOFT CERTIFIED SYSTEM ENGINEER. (MCSE)
Qualities needed to become a successful leader
Honesty, Ability to delegate, Good communication skills, Sense of Humor, Confidence, Commitment, Positive attitude, Creativity, Intuition, Ability to inspire.
Important lesson learned
Customer is always right.
When I was working as a customer support technician, one day one customer came to me to fix his computer very urgent, after I examine the exact issue of the machine, asked him to leave the computer for a while, the customer got very angry and shout on me, used very dirty words. I never replied in the same way, after all his words I told him that, I never learn such words and culture from my parents...Suddenly the customer got surprised and left....
My family background
I am living in Saudi Arabia with my wife and 4 kids (Ages, 12,7,5,1).
3 elders are studying and wife is house wife.
My achievements
· Directed IT storage area organizational projects requiring heavy lifting and moving of equipment.

· Helped improve Helpdesk Call assignment and provided excellent client services department wide.

· Played a key role in updating the control of computer equipment to be in compliance with new information management standards and procedures.
Initiative to develop a country
1. Implement "Equal Rights" for all citizens by removing the mess of "Quota and reservation"

2. Bring legislation for exemplary punishments (Including public hangings) for corrupt government officials and politicians.

3. Bring speedy justice to masses by improving on present judicial system

4. Bring "Two party" political System

5. Prevent brain drain and Invest in R&D
My role model
I am inspired by APJ Abdul Kalam.

Because he gave many quotations to young one's among them.

"DREAMS ARE NOT THOSE WHICH COMES WHILE WE ARE SLEEPING, BT DREAMS ARE THOSE WHEN YOU DON'T SLEEP BEFORE FULLING THEM" this quotation inspired me alot.
Important decision
Do or die, step forward....
Couple of years from now
My first goal will be to meet or exceed your expectations in the position I'm applying for. After that, I would enjoy the responsibilities of management. I'm patient with others and like the challenges of leadership.
My strongest skill
a thorough knowledge of operating systems, networking, hardware and software
excellent problem-solving skills
the ability to explain problems and solutions clearly to non-technical users
the ability to prioritise, work under pressure and meet deadlines
a patient and methodical approach
the ability to work alone or as part of a team
an awareness of health and safety.
Brief description about me
I AM IN IT FIELD SINCE 1995. CURRENTLY WORKING AS USER SUPPORT TECHNICIAN (NETWORK/HARDWARE).
Work in a technical support job or as a help desk operator.
Monitoring and maintaining the computer systems as well as the networks within an organisation.
Installing and configuring computer systems
Diagnosing and solving hardware/software faults
Logging customer/employee queries
Analyzing call logs to spot trends and underlying issues
Influenced by
My parents. They influenced my life by teaching me their values.
I guess that's good.
Thoughts on Education system of our country
80% of schools are managed by the government. Private schools are expensive and out of reach of the poor.
Infrastructure facilities at schools across rural areas and in slums dispense very poor quality of education.

The type of education systems in India can be classified as:

1) Pre primary education in India: Pre-primary school education in India is not a fundamental right and is divided into two levels – Lower KG ( for children between 3 – 4 years) and Upper KG ( for children between 4 – 5 years).

2) Primary Education in India: This serves as the link between primary school and elementary education. However, not much emphasis is laid on this level by the prevailing education system and policies in this regard continue to exist solely on paper.

3) Elementary Education: The Government has made elementary education compulsory for children between the age group of years 6 and 14.

4) Secondary Education in India: Serves as a link between elementary and higher education in the Indian
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