Magazine : Bradford Fernandez
Current
contact centre manger
Education
B.COM
Industry
BPO/ITES/CRM/Transcription
Bradford Fernandez ’s experience
contact centre manager
at
solsolutions
, Pune, INDIA
February 2007 – September 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
looking after the call centre and interacting with the clients
and also all operations on the floor including the call flow and
even every functioning area of the call centre.
and also all operations on the floor including the call flow and
even every functioning area of the call centre.
Contact Centre Manager at Macrosys Intl. Call Centre , Kolkata, INDIA
April 2004 – January 2007
Looking after operations,talking to clients and discussing all
SLA's , man managemnent and every aspect of the call centre.
SLA's , man managemnent and every aspect of the call centre.
Bradford Fernandez ’s education
B.COM,
St. Xaviers college. Kolkata. [Currently,Studying]
, west bengal
Bradford Fernandez ’s additional information
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