Operations Mgr
at
IOS Relocations
, Mumbai, INDIA
June 2006 – December 2009
Industry: Other
Functional area: ITES / BPO / KPO / Customer Service / Operations
uly 2006 – Present (3 years 6 months)
IOS Relocations is an
international Relocations company offering various services
around this domain to MNC clients across 12 locations in India &
abroad. Home Search, Orientations, Settling-in services,
Immigration & other customized programs are provided to
successfully achieve the client’s objectives & to facilitate
the individual’s transition into a new business and social
environment.
Manage key large accounts in Mumbai
Instrumental
in bringing in a paradigm shift from Operations-led to Client
Servicing-led approach
Personal interactions with senior
executives in key MNC clients as well as HNI customers
Supervise
short listing of suitable premises for the client
Co-ordinate
with property consultants and finalize agreements
Negotiate on
behalf of clients regarding lease details
Co-ordinate with
interior designers/contractors for furnishing offices/apartments
as per client requirements
Lead and motivate a team of highly
ambitious relocation experts
Sales/ BD Mgr at CRP Technologies , Mumbai, INDIA
December 2004 – June 2006
CRP Technologies is India’s largest independent Risk Management
enterprise. With services across People and Process Risk
Management, CRP has today emerged as one of the key players in
Employee Background Screening Services market that is estimated
at approx Rs.150 crores growing at a steady clip of 35% over the
last few years. As one of its earliest Business Development team
member during its foray into this line of business, I
have…
Closely involved in the transition of a process based
Risk Management company into a people based Risk Management
activity of Background Screening Services
Consolidated the
group’s presence in the BGC Services business
Job profile
included generating leads and meeting prospective clients
Grew
market acquaintance and acceptance from ground zero
Part of a
highly inspired team of risk experts
Honed my negotiation skills
to close deals successfully
Advisor at Max New York Life Insurance , Mumbai, INDIA
March 2004 – December 2004
Worked as an Insurance advisor.