Magazine : Sumit Bakshi
Current
Quality Analyst in Medical Bi...
Education
B.Com B.Com
Sumit Bakshi ’s experience
Quality Analyst
at
MD Everywhere
, Noida
Working/Currently
Problem identification and analysis:
• Help in identify
problems and suggest practical and effective solutions for client
related issues. • Incorporate feedback into the training loop
, with the aim of closing the gaps between the theory and
practice, • Eventually develop subject matter expertise on
clients and processes. Constructive feedback on the errors
committed: • Ensure constructive feedback, given on a
consistent basis with the aim of improving the quality of work
done as productivity. • Help in auditing quality and provide
inputs on client related issues, along with valuable suggestions
to improve processes or client profile
instructions • Co-ordination with the teams in Client services
(Noida and NY) to achieve this goal. • Addressing client
complaints by suggesting and helping implement effective
solutions. Reporting: • Report the Quality metrics and data,
for client and associate performance on a regular
basis. • Identify payment trends with specific
insurances. • Report findings from the follow up / denial
handling Quality check to the Team lead to identify denial trends
and their resolution for better collections. Team development:
• Ensure that the team functions at the optimum levels of
quality. • Act as a Subject matter expert to the team members.
problems and suggest practical and effective solutions for client
related issues. • Incorporate feedback into the training loop
, with the aim of closing the gaps between the theory and
practice, • Eventually develop subject matter expertise on
clients and processes. Constructive feedback on the errors
committed: • Ensure constructive feedback, given on a
consistent basis with the aim of improving the quality of work
done as productivity. • Help in auditing quality and provide
inputs on client related issues, along with valuable suggestions
to improve processes or client profile
instructions • Co-ordination with the teams in Client services
(Noida and NY) to achieve this goal. • Addressing client
complaints by suggesting and helping implement effective
solutions. Reporting: • Report the Quality metrics and data,
for client and associate performance on a regular
basis. • Identify payment trends with specific
insurances. • Report findings from the follow up / denial
handling Quality check to the Team lead to identify denial trends
and their resolution for better collections. Team development:
• Ensure that the team functions at the optimum levels of
quality. • Act as a Subject matter expert to the team members.
Sumit Bakshi ’s education
B.Com [B.Com],
D.A.V Public School [2003/April]
, Delhi
Sumit Bakshi ’s additional information
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