Magazine : Karthik Ramanie
Current
Assistant Manager
Education
B.Sc Computer Science
Industry
BPO/ITES/CRM/Transcription
About Karthik Ramanie
Around 10 years of experience in project management, relationship building, key account management, in the IT / BPO sector.
Presently serving Hewlett Packard Global Operations as Assistant Manager (Operations).
Exposure in modern concepts of end-to-end program planning and implementation from scope management, to activity sequencing, effort & cost estimation.
Have successfully worked
Presently serving Hewlett Packard Global Operations as Assistant Manager (Operations).
Exposure in modern concepts of end-to-end program planning and implementation from scope management, to activity sequencing, effort & cost estimation.
Have successfully worked
Karthik Ramanie ’s experience
Asst. Mgr/ Mgr -(Technical)
at
Hewlett
, Chennai, INDIA
March 2008 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Title: HP Software Separation Client: (HP Software
Management) Duration: March 2008 - Till Date Team size:
88 Environment: SAP (S/D) Scope: The application was designed
to process/Split the Hardware and Software Components in the
Customers Quotations. Role: Currently doing the role of Asst
Manager, involved in the Delivery of the Projects .Was
responsible for successful Ownership Signoff of the Project.
Managing 11 back office Processes which comprises of 85
resources.
Management) Duration: March 2008 - Till Date Team size:
88 Environment: SAP (S/D) Scope: The application was designed
to process/Split the Hardware and Software Components in the
Customers Quotations. Role: Currently doing the role of Asst
Manager, involved in the Delivery of the Projects .Was
responsible for successful Ownership Signoff of the Project.
Managing 11 back office Processes which comprises of 85
resources.
Team Leader -(Technical) at TCS , Chennai, INDIA
November 2004 – March 2008
Title: Sales Audit Client: Home Depot – Biggest Retail
Outlet Duration: June 2006 - Till Date Team size:
52 Environment: IBM, Fin2, SAP System Scope: The application
was designed to process regular day by day Audits by comparing
two systems namely IBM and Fin2. Role: Led activities pertaining
to auditing of stores on a 3 day rule, compilation of daily
production reports and KPI data for the team, Business Analysis
to grow and optimize the process.
Outlet Duration: June 2006 - Till Date Team size:
52 Environment: IBM, Fin2, SAP System Scope: The application
was designed to process regular day by day Audits by comparing
two systems namely IBM and Fin2. Role: Led activities pertaining
to auditing of stores on a 3 day rule, compilation of daily
production reports and KPI data for the team, Business Analysis
to grow and optimize the process.
Junior Technology Officer at CMS , Chennai, INDIA
July 2003 – November 2004
Accountable for ProcessingIndian/International Branch
Transactions of CitibankHandled Technical Transactions in the
field of NR Assets, Branch Banking & Cards Operations Handled
the following activities;Daily Processing of Day end and Day
beginning transactions of all the Indian and International
Branches of Citibank; timely release of Systems to users.Execute
jobs as per Run chart in the PERT TERMINAL.Ensure Hand off files
are transferred and posted under Proper Control,scheduled
backupscmpltd
Transactions of CitibankHandled Technical Transactions in the
field of NR Assets, Branch Banking & Cards Operations Handled
the following activities;Daily Processing of Day end and Day
beginning transactions of all the Indian and International
Branches of Citibank; timely release of Systems to users.Execute
jobs as per Run chart in the PERT TERMINAL.Ensure Hand off files
are transferred and posted under Proper Control,scheduled
backupscmpltd
Contract Administrator at Hewlett Packard(HP)
, Chennai, INDIA
June 2002 – July 2003
Acted as a Contract Administrator/Knowledge forum Lead in
Amendments US Process involving Processing of all the contracts
of the Customers of US through SAP Interface. Trouble Shooting
and helping the people across the floor as a Knowledge Forum
Lead.
Amendments US Process involving Processing of all the contracts
of the Customers of US through SAP Interface. Trouble Shooting
and helping the people across the floor as a Knowledge Forum
Lead.
System Analyst at Computer Power (India) Ltd , Chennai, INDIA
May 2000 – June 2002
Designing, Testing and Implementation of SW projects as the
Customer Side. Automobile Industry Packagage Development.
Customer Side. Automobile Industry Packagage Development.
Karthik Ramanie ’s education
B.Sc [Computer Science],
Chandrasekarendra Saraswathi Viswa Maha vidhyalaya [April,2000]
, Chennai, INDIA
MBA/PGDM [HR Operations],
National Institute of Business Management [November,2007] , Chennai, INDIA
Karthik Ramanie ’s additional information
Interests:
Interested in completing PMP.
Awards and achievements:
Recipient of Award of Excellence in making the Project Move to BAU Mode from Business Analysis mode in the Year 2005.
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