Sales/ BD Mgr
at
Lemon Tree Hotel Company
, Aurangabad, INDIA
July 2008 – Currently Working
Industry: Hotels/Restaurants/Airlines/Travel
Functional area: Sales / BD
Contacting corporate clients & introducing the hotel to
them.
Defining the Concept & the culture of the company.
Giving
a brief about the hotel.
Tracking business & analyzing business
in the market.
Issuing contracted Corporate rates to the
companies.
Generating reports to track business & analyze
market.
Developing Public Relations.
Designing Promotional
offers for the guests.
Budgeting & analyzing Income.
Tracking
Brand Development
Projecting & Forecasting Business & Income
Segmentwise
Executive at Taj Hotels , Hyderabad, INDIA
July 2006 – March 2008
Involvement in the various Front Office. activities, handling
guest requests and complaints, taking care of guest
preferences.
Co-ordinate with different departments within the
hotel.
Providing personalized service to the guests.
Implement
new processes and ensure they are followed.
Monitor GSTS scores
and guest feedback.
Generating and analyzing monthly and annual
reports.