Magazine : Gautam Moitra
Current
Quality Analyst at TCS e serve
Education
Integrate... LL.B.
Industry
BPO/ITES/CRM/Transcription
Blog
About Gautam Moitra
Hey I am a cool guy working for gain at Bombay for the last five years after relocating from Calcutta where my parents stay. I am single and am a singularly interesting person to meet and be friends with . I am liberal broad minded and love connecting with and reaching out to new friends and acquainted professionals .
Gautam Moitra ’s experience
QA/ QC Exec.
at
Tata Consultancy Services TCS E seve Ltd
, Mumbai, INDIA
December 2006 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Hitherto I had been taking incoming calls and making outgoing
calls from and to the US for verification of employment in a
voice process called VOE wholesale lending. Client -
Citimortgage. I verified employment of applicants to Citibank
for mortgage , homeloan, refinancing . Am presently shifted to
another process called Loan Research and Quality AVP
CitiMortgage, Inc where I am working as a Quality Analyst.
calls from and to the US for verification of employment in a
voice process called VOE wholesale lending. Client -
Citimortgage. I verified employment of applicants to Citibank
for mortgage , homeloan, refinancing . Am presently shifted to
another process called Loan Research and Quality AVP
CitiMortgage, Inc where I am working as a Quality Analyst.
DSA/ Company Rep. at IBM Daksh , Mumbai, INDIA
July 2005 – August 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: Customer Service
Taking incoming calls from US customers as customer care
executive in a voice process . process - Circuit City Brown
Goods.
executive in a voice process . process - Circuit City Brown
Goods.
Private Attorney/ Lawyer at S N Sen & Co , Kolkata, INDIA
January 2004 – June 2005
Industry: Legal
Functional area: Legal
attending court cases,conferences , meetings and arbitrations
with solicitors,advocates,barristers,counsel,judges,arbitrators
etc.
with solicitors,advocates,barristers,counsel,judges,arbitrators
etc.
Private Attorney/ Lawyer at Orr Dignam & Co. , Kolkata, INDIA
July 2002 – December 2003
Industry: Legal
Functional area: Legal
Attending court cases, making conferences with
barristers,solicitors,advocates,judges,arbitrators,negotiating,me
diating etc.
barristers,solicitors,advocates,judges,arbitrators,negotiating,me
diating etc.
Special Education Teacher at World Wildlife Fund - India , Kolkata, INDIA
December 1981 – December 2002
Industry: NGO/Social Services
Functional area: Teaching / Education
Working with World Wildlife Fund - India as nature camp
activator, group leader, interpreting for nature park visitors,
giving lectures,talks and slide shows on wildlife.
activator, group leader, interpreting for nature park visitors,
giving lectures,talks and slide shows on wildlife.
Gautam Moitra ’s education
Integrated PG [LL.B.],
Calcutta University [September,1993]
, Kolkata, INDIA
X,
Don Bosco School Park Circus [January,1981] , Kolkata, INDIA
Gautam Moitra ’s additional information
Interests:
I am a nature lover n wildlife enthusiast who loves birdwatching , forests and have been
trained in environmental education by the US Fish and Wildlife Service. I have a passion for travelling ,reading books ,watching plays and movies ,acting, working out in a gym ( cardios ), making friends.
Awards and achievements:
BPO ACCOLADES : Have been stacked in Platinum for achieving highest
C Sat (customer satisfaction ) and have received appreciation calls from customers ;
have taken supervisor calls for my Team Leader .TRAINED IN CERTIFIED YELLOW BELT,ADVANCED EXCEL MACROS,VERBAL AND EMAIL COMMUNICATION SKILLS,
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