Magazine : Clinton Commerford
Current
call centre executive
Education
B.A. (Economics)
Clinton Commerford ’s experience
associate
at
Transworks
, bangalore
Working/Currently
§ Monitoring calls for quality assurance and compliance to
process, § Consistently met targets set for the team and
performed above expectations, § Involved in Quality checking
of calls for an in-bound process, § Analyzing of data to
ensure that errors / call is reduced, § Conducting sessions
on Quality and its importance to a customer, § Actively
involved in generating various MIS reports for the
team, § Ensure the compliance of SLA’S with the client and
meeting their specifications, § Successfully achieved and
exceeded targets consistently
process, § Consistently met targets set for the team and
performed above expectations, § Involved in Quality checking
of calls for an in-bound process, § Analyzing of data to
ensure that errors / call is reduced, § Conducting sessions
on Quality and its importance to a customer, § Actively
involved in generating various MIS reports for the
team, § Ensure the compliance of SLA’S with the client and
meeting their specifications, § Successfully achieved and
exceeded targets consistently
Clinton Commerford ’s education
B.A. [(Economics)],
ST JOSEPHS EVENING COLLEGE [2002/May]
, Bangalore
Clinton Commerford ’s additional information
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