Magazine : Madhusmita Rout
Current
Operation Executive
Education
M.A Home-Science
About Madhusmita Rout
Over 3 years of experience in Operations.Working with Medicare TPA Services (I) Pvt Ltd as Operation Executive since jul'07.Worked as Back Office Incharge as well as Customer Care Executive in Star India Pvt Ltd from Nov'05-Jun'07.Extensive experience in market identification and development.Positive attitude and confidence are my main strength.Competent and good at maintaining human relations.Aggressive, proactive and achievement oriented.Ever interested to work in a challenging environment.
Madhusmita Rout ’s experience
Operation Executive
at
Medicare TPA Services (I) Pvt Ltd
, Bhubaneswar
Working/Currently
Job Profile: The job involves
• Collection of Policies from
Bajaj Allianz Office Branches i.e. Bhubaneswar (4nos), Cuttack
(2nos), Berhampur (2nos), Rourkela (2nos). • Collection of
Policies from Oriental Insurance Co Ltd i.e. Bhubaneswar,
Cuttack, Berhampur, Rourkela, Barbil, Koraput. • Investigation
of Death Claims from ICICI PRUDENTIAL. • Conducting AVIVA free
Health Check-up. • Empanelment of Registered Hospitals &
Diagnostic Centres. • Maintaining Records of Incoming &
Despatch of Identity Cards of Care First Medical Policies, Health
Care (6 in 1) Policies, Oriental Insurance Co Ltd & New India
Assurance Company Ltd. • Hospital Visit includes Admission,
Patient visit, Discharge, Bills Collection & Despatch to Head
Office. • Cashless facility to the Members who
admits. • Reimbursement Process of Medical
Bills. • Customer Care Call Center entry i.e. incoming Calls,
Outgoing Calls, In Person Visit, Fax, Email,
Letter. • Prospective Client’s Pre Health Check Up of LIC (
LIC’s Health Plus Policy)
Bajaj Allianz Office Branches i.e. Bhubaneswar (4nos), Cuttack
(2nos), Berhampur (2nos), Rourkela (2nos). • Collection of
Policies from Oriental Insurance Co Ltd i.e. Bhubaneswar,
Cuttack, Berhampur, Rourkela, Barbil, Koraput. • Investigation
of Death Claims from ICICI PRUDENTIAL. • Conducting AVIVA free
Health Check-up. • Empanelment of Registered Hospitals &
Diagnostic Centres. • Maintaining Records of Incoming &
Despatch of Identity Cards of Care First Medical Policies, Health
Care (6 in 1) Policies, Oriental Insurance Co Ltd & New India
Assurance Company Ltd. • Hospital Visit includes Admission,
Patient visit, Discharge, Bills Collection & Despatch to Head
Office. • Cashless facility to the Members who
admits. • Reimbursement Process of Medical
Bills. • Customer Care Call Center entry i.e. incoming Calls,
Outgoing Calls, In Person Visit, Fax, Email,
Letter. • Prospective Client’s Pre Health Check Up of LIC (
LIC’s Health Plus Policy)
Madhusmita Rout ’s education
M.A [Home-Science],
Utkal University [April,2004]
, Bhubaneshwar, INDIA
B.A [Home-Science,CND],
Rama Devi Women’s Autonomous College [March,2002] , Bhubaneshwar, INDIA
XII [Economics,Polscience,Home-Science,Logic],
Rama Devi Women’s Autonomous College [April,1999] , Bhubaneshwar, INDIA
X [All are Compulsory],
Govt Girls’ High School, Unit-4 [March,1997] , Bhubaneshwar, INDIA
PGDCA [MS-Office],
Debata Infotech [September,2005] , Bhubaneshwar, INDIA
Madhusmita Rout ’s additional information
Interests:
Wildlife Photography, Travelling, Trekking, Paragliding, Swimming, Making Friends, Listening Music,Involved with Green Peace.
My Objective:-To work in a challenging Environment with open mind to learn and upgrade my skills with a strong conceptual base, analytical skills, creativity and commitment.
Awards and achievements:
Selected to undergo training programmer conducted by RO of STAR INDIA PVT LTD at Kolkata2006.Awarded PRESIDENT GUIDE Title1996.Dissertation thesis submitted to Rama Devi Womens Autonomous College,Bhubaneswar under the title of “Adult Education,Care & Education of Orthopedically handicapped children.
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