Team Leader -(NonTechnical)
at
AEGIS BPO PVT LTD
, Gurgaon, INDIA
March 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
grooming,mentoring agents,besides team bring ideas for process
improvement in relate to CQ,AHT ICE working as team for achieving
process target,