Magazine : Gaurav Lumb
Current
Service
Education
MBA/PGDM Marketing
Industry
Banking/Financial Services/Broking
Gaurav Lumb ’s experience
Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
Cholamandalam DBS Finance Ltd
, Delhi, INDIA
October 2006 – Currently Working
Industry: Banking/Financial Services/Broking
Functional area: Banking / Insurance
- Supervising a team of 4 Sales Managers
- Managing business
(Business loans & Personal Loans) through DST (approx 100) and
DSA (approx 10) channels. - Target setting & managing
productivity for Sales Managers, DST & DSAs - Recruitment &
Training of Sales executives, Team Leaders & Unit Managers for
DST with average per man per month productivity of Rs.7
lacs. - Strong product & process awareness, RBI KYC compliance,
operations and audit compliance. - Customer Relationship
Management - Profit center for the company by managing COA, IRR
& PF plus sourcing Third Party Products – INR 10.5 crores
business being achieved month on month (14 crores being the
highest) and highest Life Insurance premium collected of 11
lacs. - Sourcing Life Insurance for Kotak Life Insurance and
Tata AIG Life Insurance and Creditshield for SBI
Life. - Collections of Non-starter cases & assisting collections
in resolving delinquent cases.
(Business loans & Personal Loans) through DST (approx 100) and
DSA (approx 10) channels. - Target setting & managing
productivity for Sales Managers, DST & DSAs - Recruitment &
Training of Sales executives, Team Leaders & Unit Managers for
DST with average per man per month productivity of Rs.7
lacs. - Strong product & process awareness, RBI KYC compliance,
operations and audit compliance. - Customer Relationship
Management - Profit center for the company by managing COA, IRR
& PF plus sourcing Third Party Products – INR 10.5 crores
business being achieved month on month (14 crores being the
highest) and highest Life Insurance premium collected of 11
lacs. - Sourcing Life Insurance for Kotak Life Insurance and
Tata AIG Life Insurance and Creditshield for SBI
Life. - Collections of Non-starter cases & assisting collections
in resolving delinquent cases.
Product Manager/Project Manager/Manager/Supervisor/Team Leader at HDFC Bank Ltd , Jaipur, INDIA
July 2005 – September 2006
a) CITY SALES MANAGER – Retail Assets - Personal Loans –
Grade Assistant Manager. b) Sales Manager –
(Grade – Assistant Manager) - Team Management – 3 Sales
Managers, DST of 125 people - Target setting & managing
productivity for Sales Managers, DST & DSAs - Recruitment &
Training of Sales executives, Team Leaders & Unit Managers for
DST. - Strong product, process and operations excellence. - RBI
KYC compliance, audit compliance, exposure to Priority Sector
Lending (PSL). - Personal Loans marketing and sales promotion
through Direct Sales Team, Associates of the bank, HDFC Bank
branches (through Cross Sell) – 4.5crores worth business every
month - Customer Relationship Management (CRM), opening of new
locations (4) and their productivity analysis - Emphasis on
Group Deals in Corporates – 4 group deals – average business
2.5 crores - Initial CRM resolver for Jaipur & spokes plus 1st
escalation resolver for Rajasthan.
Grade Assistant Manager. b) Sales Manager –
(Grade – Assistant Manager) - Team Management – 3 Sales
Managers, DST of 125 people - Target setting & managing
productivity for Sales Managers, DST & DSAs - Recruitment &
Training of Sales executives, Team Leaders & Unit Managers for
DST. - Strong product, process and operations excellence. - RBI
KYC compliance, audit compliance, exposure to Priority Sector
Lending (PSL). - Personal Loans marketing and sales promotion
through Direct Sales Team, Associates of the bank, HDFC Bank
branches (through Cross Sell) – 4.5crores worth business every
month - Customer Relationship Management (CRM), opening of new
locations (4) and their productivity analysis - Emphasis on
Group Deals in Corporates – 4 group deals – average business
2.5 crores - Initial CRM resolver for Jaipur & spokes plus 1st
escalation resolver for Rajasthan.
Product Manager/Project Manager/Manager/Supervisor/Team Leader at ICICI Bank Ltd , Jaipur, INDIA
March 2004 – June 2005
a) Senior Officer – General banking operations, Lobby Manager
b) Relationship Manager (Private Banking) – Grade Senior
Officer c) Manager – Cross Sell (Assets) – Grade Senior
Officer - Proficiency in all aspects of General Banking
Operations like KYC (Account Opening), Cash, remittances and
Front desk query resolution within due TAT. - Providing Banking
services to 250 High Networth customers of the bank - Investment
advisory services and selling third party investment products
with major thrust on Mutual Funds, IPO’s, Life Insurance,
General insurance - Coordinator for RBI Ombudsman Cases related
to retail asset products for faster resolution. - Generating
business through Assets Desk Counselors over the counter from
ICICI Bank branches across Rajasthan (Jaipur, Jodhpur, Udaipur,
Ajmer, Kota) - Training of ADCs, organizing Service camps in
organizations having Salary Relationship with ICICI
Bank - Liasoning between Liabilities and Retail Asset
depts. - Five S champion for Jaipur Branch and representative in
new branches.
b) Relationship Manager (Private Banking) – Grade Senior
Officer c) Manager – Cross Sell (Assets) – Grade Senior
Officer - Proficiency in all aspects of General Banking
Operations like KYC (Account Opening), Cash, remittances and
Front desk query resolution within due TAT. - Providing Banking
services to 250 High Networth customers of the bank - Investment
advisory services and selling third party investment products
with major thrust on Mutual Funds, IPO’s, Life Insurance,
General insurance - Coordinator for RBI Ombudsman Cases related
to retail asset products for faster resolution. - Generating
business through Assets Desk Counselors over the counter from
ICICI Bank branches across Rajasthan (Jaipur, Jodhpur, Udaipur,
Ajmer, Kota) - Training of ADCs, organizing Service camps in
organizations having Salary Relationship with ICICI
Bank - Liasoning between Liabilities and Retail Asset
depts. - Five S champion for Jaipur Branch and representative in
new branches.
Gaurav Lumb ’s education
MBA/PGDM [Marketing],
India International Institute of Management (University of Rajasthan) [August,2001]
, Jaipur, INDIA
B.Sc [Chemistry],
Maharaja College (University of Rajasthan) [July,1999] , Jaipur, INDIA
XII [Chemistry, Biology, Physics],
Kendriya Vidyalaya [May,1995] , Jaipur, INDIA
Gaurav Lumb ’s additional information
Awards and achievements:
•Master Blaster Award for No.1 Performance in Chola DBS; Dream Debut Award for highest business in 1st mth of joining CholaDBS
•Won trip to Thailand from Nicholas Piramal, Dubai & Singapore from Chola DBS
•1st Prize in PACE(Quiz compet.)IIIM Jaipur
•LSS Quiz competition at Regional level, Jaipur
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