Magazine : Arpana Shashi
Current
Business Planning Analyst in HP
Education
B.Com B.Com
Arpana Shashi ’s experience
Business Planning Analyst
at
Hewlett Packard
, Bangalore
Working/Currently
• Reporting package (SLA) ownership for ICI trade
account. • Data consolidation and calculation for service
level credit. • Analysis done on Red, Green and Yellow KPI
metrics and providing feedback. • Monthly performance overview
review co-ordination, minutes, agenda, and
logistics. • Collation of issues and escalation & tracking of
monthly site review logs. • Operations issue and escalation
log management. • Operations root cause analysis log
management. • Miscellaneous reporting
requirements. • Project pool tracking & reporting by
site. • Assistance in monthly internal account
reviews. • Preparation and maintenance of relevant
documentation for service reviews activities. • Have actively
participated in the billing activities for tracking and managing
delivery centre budgets and monitoring
actuals. • Co-ordination and tracking of operations headcount
by delivery centre.
account. • Data consolidation and calculation for service
level credit. • Analysis done on Red, Green and Yellow KPI
metrics and providing feedback. • Monthly performance overview
review co-ordination, minutes, agenda, and
logistics. • Collation of issues and escalation & tracking of
monthly site review logs. • Operations issue and escalation
log management. • Operations root cause analysis log
management. • Miscellaneous reporting
requirements. • Project pool tracking & reporting by
site. • Assistance in monthly internal account
reviews. • Preparation and maintenance of relevant
documentation for service reviews activities. • Have actively
participated in the billing activities for tracking and managing
delivery centre budgets and monitoring
actuals. • Co-ordination and tracking of operations headcount
by delivery centre.
Arpana Shashi ’s education
B.Com [B.Com],
Mount Carmel College [1999/April]
, Bangalore
Arpana Shashi ’s additional information
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