Program Manager
at
Tata Communications Limited
, Mumbai, INDIA
October 2007 – Currently Working
Industry: Telcom/ISP
Functional area: ITES / BPO / KPO / Customer Service / Operations
Progam management for various clients of Tata Communications
Limited.Handling their orders and service assurance.
Customer Service Executive at Vodafone Essar South Limited , Mumbai, INDIA
May 2005 – August 2007
Handling requests, queries and complaints of customers. Prospect
and irate handling. Working as Assist in the absence of Manager
and managing the shop in their absence. Also responsible for
achieving team targets and quality.