Magazine : Sudhir Solanki
Current
india
Industry
IT-Hardware and Networking
Sudhir Solanki ’s experience
Customer Support Engnr/ Technician
at
Religare technova IT Services Lmt
, Delhi, INDIA
June 2008 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Responsible for support and maintenance of the IT
Infrastructure of the organization corporate fields.
• Installing, configuring & maintaining of HP Compaq, Dell,
Assembled Pc’s on Windows 2000/Windows XP/ Windows Vista &
Windows 2003, with Active Directory. • Installing and
Configuring various Mail Clients (Outlook, Lotus notes & MS
Outlook) and Software’s. • Installing & Configuring Routers
and switches • Trouble shooting Boot Related problems for
windows machines. • Troubleshooting Hardware & Software
related problems. • Provide end user application and operating
system support. • Troubleshooting OS, Hardware, and Network
issues. • Monitor, manage and troubleshoot access files and
folders, deploy service packs. Manage and troubleshoot access to
shared folders & Giving share access permission. •
Troubleshooting Antivirus – Symantec, Norton &
Trendmicro. • Preparing Daily Report and
Documentation. • OS imaging through Norton Ghost
2003. • Troubleshoot connectivity issues. • Monitoring
print servers, add and delete network printers, install
appropriate drivers for various printers, create and administer
printer groups.
Infrastructure of the organization corporate fields.
• Installing, configuring & maintaining of HP Compaq, Dell,
Assembled Pc’s on Windows 2000/Windows XP/ Windows Vista &
Windows 2003, with Active Directory. • Installing and
Configuring various Mail Clients (Outlook, Lotus notes & MS
Outlook) and Software’s. • Installing & Configuring Routers
and switches • Trouble shooting Boot Related problems for
windows machines. • Troubleshooting Hardware & Software
related problems. • Provide end user application and operating
system support. • Troubleshooting OS, Hardware, and Network
issues. • Monitor, manage and troubleshoot access files and
folders, deploy service packs. Manage and troubleshoot access to
shared folders & Giving share access permission. •
Troubleshooting Antivirus – Symantec, Norton &
Trendmicro. • Preparing Daily Report and
Documentation. • OS imaging through Norton Ghost
2003. • Troubleshoot connectivity issues. • Monitoring
print servers, add and delete network printers, install
appropriate drivers for various printers, create and administer
printer groups.
Customer Support Engnr/ Technician at Team Computers Pvt Ltd , Delhi, INDIA
January 2005 – May 2008
• Responsible for support and maintenance of the IT
Infrastructure of the organization corporate fields.
• Installing, configuring & maintaining of HP Compaq, Dell,
Assembled Pc’s on Windows 2000/Windows XP/ Windows Vista &
Windows 2003, with Active Directory. • Installing and
Configuring various Mail Clients (Outlook, Lotus notes & MS
Outlook) and Software’s. • Installing & Configuring Routers
and switches • Trouble shooting Boot Related problems for
windows machines. • Troubleshooting Hardware & Software
related problems. • Provide end user application and operating
system support. • Troubleshooting OS, Hardware, and Network
issues. • Monitor, manage and troubleshoot access files and
folders, deploy service packs. Manage and troubleshoot access to
shared folders & Giving share access permission. •
Troubleshooting Antivirus – Symantec, Norton &
Trendmicro. • Preparing Daily Report and
Documentation. • OS imaging through Norton Ghost
2003. • Troubleshoot connectivity issues. • Monitoring
print servers, add and delete network printers, install
appropriate drivers for various printers, create and administer
printer groups.
Infrastructure of the organization corporate fields.
• Installing, configuring & maintaining of HP Compaq, Dell,
Assembled Pc’s on Windows 2000/Windows XP/ Windows Vista &
Windows 2003, with Active Directory. • Installing and
Configuring various Mail Clients (Outlook, Lotus notes & MS
Outlook) and Software’s. • Installing & Configuring Routers
and switches • Trouble shooting Boot Related problems for
windows machines. • Troubleshooting Hardware & Software
related problems. • Provide end user application and operating
system support. • Troubleshooting OS, Hardware, and Network
issues. • Monitor, manage and troubleshoot access files and
folders, deploy service packs. Manage and troubleshoot access to
shared folders & Giving share access permission. •
Troubleshooting Antivirus – Symantec, Norton &
Trendmicro. • Preparing Daily Report and
Documentation. • OS imaging through Norton Ghost
2003. • Troubleshoot connectivity issues. • Monitoring
print servers, add and delete network printers, install
appropriate drivers for various printers, create and administer
printer groups.
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