Sr Outside Consultant
at
Business Service Consultant
, Bangalore, INDIA
March 2009 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: Corporate Planning / Consulting
• Consulting Contract in the role of Head of Project & Facility
with Aditya Birla Minacs.
• Key Responsibility in Real
Estate, Infrastructure and Facility Management
• Source the
Real Estate requirements in the Eastern region. Prospect other 3
tier cities for business feasibility.
• Set up new centers in
Ranchi & Kolkata.
• Review Legal & Liaise Agreements,
Registrations, Lease Deeds & Contracts.
• Other clients -
NetApp & Infovault - conducted audits, review costs & re engineer
processes.
Associate Vice President at e4e Business Solutions India Pvt. Ltd , Bangalore, INDIA
September 2005 – February 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: Top Management
• Pan India Head, Strategic Planning & Shared Services. Head of
Admin, FM, Infra & Procurement. Formed the Shared Services across
e4e. Centralize procurement, HR policies, provide inputs to
standardize insurance policies across all business verticals
based on banding. Integration benefits - achieved 15% cost
savings on CAPEX, 9.6% drop in OPEX for 2008/09. Reduce admin
operated cost by 5.5% for the year 07. Consolidated all AMC’s &
achieved 5% lower rates as compared to the previous year.
Head - Admin, FM & Procurement at Sobha Renaissance IT Pvt. Ltd , Bangalore, INDIA
June 2004 – September 2005
Industry: BPO/ITES/CRM/Transcription
Functional area: Top Management
• Head - Admin, Facility, ER, HR, Infrastructure, Procurement,
HSE and DRP process.
• Established a new single roof facility
of 75,000sft and transitioned the merger of 4 separate
facilities.
• Core member of the six sigma team. Implemented
PCMM level V, SSE CMM level V & BS7799 re certification.
Implemented a BCP site incorporating all DRP processes. Create
Back up.
• Pro active implementation of HSE standards. Deliver
services to protect occupational health, the environment and
employee safety
Head - Project Management at DWP Interics , Bangalore, INDIA
August 2003 – May 2004
Industry: Architecture/Interior Designing
Functional area: Site Engineering / Project Management
• Head Project Mngt - Sourcing all real estate and property
requirements, appropriate vendors for the campus program and
preparing feasibility reports based on the property location and
other criteria.
• Primary responsibility to Head the Honeywell
Campus initiation programme.
• Coordinating with the
architect and the client for proper design implementation and
requirements.
• Tendering, commercial negotiations, short
listing and awarding of contracts also maintaining HSE and safety
standards.
Admin/ Facilities Mgr at Mphasis BPO , Bangalore, INDIA
January 2002 – August 2003
Industry: BPO/ITES/CRM/Transcription
Functional area: HR / Administration / IR
• In the role of Head of Project for all Infrastructure
expansions. Responsible to start and set up their first major
venture in India establishing 250, 000 sft.
• Administrative
role - Work closely with the BCP team to implement plans. Process
re engineering, Lead auditee for ISO and BS7799
audit.
• Facility manager’s role - Responsible for HK,
Security, HSE, General repairs & maintenance, Fire Safety, Alarm
systems, extinguishers, Electro mechanical maintenance & Employee
Transport systems