Associate/ Sr. Associate -(technical)
at
Infosys BPO Ltd
, Pune, INDIA
July 2006 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Handling a team of 10 FTE's, handling MIS for the process,
Handling new Transition if any, Doing Quality audits for the
process, Mentoring the Six Sigma projects in the process.