Magazine : Raj Kashyap
Current
Operations Head
Education
PG Diploma Hotel Management
Industry
BPO/ITES/CRM/Transcription
About Raj Kashyap
about 10 yrs of experience in Customer Services in various fields.Started with Hotel Industry and whent through BPO'S
Raj Kashyap ’s experience
CIO/CTO/CSO/CISO/Country Head
at
CCIL
, Hyderabad, INDIA
February 2008 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Responsible for smooth handling of Customer Services across
India. Handling around 76 teams Pan India
India. Handling around 76 teams Pan India
Product Manager/Project Manager/Manager/Supervisor/Team Leader at GENPACT , Hyderabad, INDIA
February 2007 – February 2008
Responsible for Monthly collections from GE rail cars customers
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Dell India Private Limited
, Hyderabad, INDIA
March 2005 – January 2007
BPO, Inbound and out bound calls handling,
Product Manager/Project Manager/Manager/Supervisor/Team Leader at E2E Infoware Pvt Ltd
, Hyderabad, INDIA
January 2003 – February 2005
Inbound call centre, receiving cals and resolving customers
issues
issues
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Aalankrita Resorts , Hyderabad, INDIA
April 2001 – January 2003
F&B Manager, and resort manager
Raj Kashyap ’s education
PG Diploma [Hotel Management],
Johnson Grammar School [May,2000]
, Hyderabad, INDIA
Raj Kashyap ’s additional information
Interests:
Communication Skills and Soft Skills Training, Man Management, Choreographing, collecting comic proverbs
Websites:
Awards and achievements:
Best Employee of the year_E2E Serwiz Sol,Best Call Of The Month - Dell International Services, No1 Stack rank holder-Dell International Services,Most positive comments ever received by customers - Aalankritha Resorts
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