Magazine : Shaik Ershad
Current
Service Desk Engg
Industry
BPO/ITES/CRM/Transcription
About Shaik Ershad
I am currently working in GSS America , Hyd working for US clients. My works deals with checking and monitoring the network also assisting customers as a first contact for support with issue ie lotus notes ,SAP , Computer ,Connectivity ,VPN etc
Still have so many thinks to learn ...
Still have so many thinks to learn ...
Shaik Ershad ’s experience
Associate/ Sr. Associate -(Technical)
at
Mahindra Satyam
, Hyderabad, INDIA
January 2007 – November 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I worked for Mahindra Satyam for a Span of 3 years , where i
worked for an ISP process catering my services to AT&T and
Verizon . My work included checking connectivity issues , basic
computer troubleshooting , Wireless connectivity , Wi Fi ,
Internet Troubleshooting , Vonage , File and Printer Sharing .etc
worked for an ISP process catering my services to AT&T and
Verizon . My work included checking connectivity issues , basic
computer troubleshooting , Wireless connectivity , Wi Fi ,
Internet Troubleshooting , Vonage , File and Printer Sharing .etc
Shaik Ershad ’s education
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Shaik Ershad ’s additional information
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