• Guided a team of ten technicians at Sigma Systems Inc. in executing a successful project rollout. Reduced the turnaround time for closing open trouble tickets by replacing a paper-based process with a laptop-based process, which enabled technicians to close tickets on site.
• Developed a new process for tracking orders on all new accounts for CI Host. Devised an innovative method for tracking sales and calculating commissions for the sales teams. Partnered with the sales team and sales man
Nik Mistry ’s experience
IT Specialist
at
Heidelberg Cement
, Dallas, TX USA
Working/Currently
Nik Mistry ’s education
Bachelor of Science [Network and Communications ...],
DeVry University [2003/October]
, Dallas, TX
Nik Mistry ’s additional information
Interests:
CCNA Training, A+ Certified, Training with Tivoli-TSM.
Love to play cricket, tennis, raquetball, singing, movies, writing poetry, painting & drawing, playing chess. traveling, wine-tasting, cooking