Magazine : Sharada Kalmath
Current
Working as CRM executive at IBM
Education
B.Com Commerce
Industry
BPO/ITES/CRM/Transcription
About Sharada Kalmath
currently working as Sr. CRM executive at IBM from Jan2007 to till date.
Sharada Kalmath ’s experience
Associate/ Sr. Associate -(NonTechnical)
at
IBM Daksh
, Bangalore, INDIA
January 2007 – November 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Working with UK Banking process on a software developed by Citrix
Neighborhood, which includes Opening/closing account for the
customer. Dealing with transactions and making changes
in personal details requested by customer.
Neighborhood, which includes Opening/closing account for the
customer. Dealing with transactions and making changes
in personal details requested by customer.
Secretary at CORON (INDIA) , Bangalore, INDIA
March 2004 – December 2006
Coordinating & Assisting General Manager in day to day activities
Preparation of quotations, Preparation of monthly Sales Reports
Preparing PowerPoint presentation, Attending calls, Accurate
filing system, Office management
Preparation of quotations, Preparation of monthly Sales Reports
Preparing PowerPoint presentation, Attending calls, Accurate
filing system, Office management
Secretary at Society Of Defence Technologist(SODET) , Bangalore, INDIA
October 2002 – September 2003
Drafting letters, Maintenance of files, conversion of PDF to word
file Maintenance of accounts, Bank Correspondence Preparing
PowerPoint presentation,
file Maintenance of accounts, Bank Correspondence Preparing
PowerPoint presentation,
Trainee at Bharat Electronics Limited(BEL) , Bangalore, INDIA
September 2001 – August 2002
Personal Secretary to Assistant General Manager,
Prototype Division, Bharat Electronics Limited
Prototype Division, Bharat Electronics Limited
Sharada Kalmath ’s education
B.Com [Commerce],
Marimallappa [June,2001]
, Bangalore, INDIA
Diploma in commercial practice [commerce],
JSS Academy of Technical Education [June,1999] , Mysore, INDIA
Sharada Kalmath ’s additional information
Interests:
Operating System : MS-DOS, Windows, Windows 95, Windows 98, 2000
Word Processor : MS-Word
Spread Sheet : MS-Excel, MS Access
Presentation : MS Powerpoint
Awards and achievements:
• Team Champion Award in May 2008.
• STAR AWARD for the 2nd Quarter 2008
• R&R for the Accuracy for the 2nd Quarter 2008
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