Ansys GPT: A New Frontier for Customer Support and STEM Education

By siliconindia   |   Tuesday, 31 October 2023, 01:17 IST
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Ansys GPT: A New Frontier for Customer Support and STEM Education

Ansys introduced AnsysGPT, an AI assistant for customer support, trained on their data for accuracy. They've also collaborated with F1 in Schools to offer CFD simulations to students, showcasing their dedication to innovation and STEM education.

In a strategic move to enhance its customer support services and bolster its commitment to STEM education, Ansys (NASDAQ: ANSS) has announced the limited beta release of AnsysGPT, an advanced, multilingual, conversational AI virtual assistant. This innovation is poised to transform how its customers receive technical support and information.

Developed using ChatGPT and made accessible through the Microsoft Azure OpenAI Service, AnsysGPT is designed to address a wide array of technical inquiries related to Ansys products, relevant physics, and engineering topics. This comprehensive tool relies on well-sourced Ansys public data, providing customers with tailored, reliable, and highly efficient responses.

Scheduled for an early 2024 launch, AnsysGPT represents a significant step towards optimizing technical support for Ansys customers. By offering information and solutions in a more streamlined manner, this initiative furthers the democratization of simulation. Currently, AnsysGPT is undergoing beta testing with selected customers and channel partners, with the company planning for a full-scale release next year. It will be accessible around the clock through the company website.

One distinctive feature of AnsysGPT is its reliance on Ansys data for training. This ensures that all responses are drawn from credible sources, including Ansys Innovation Courses, technical documentation, blog articles, and instructional videos, among others. It's important to note that robust controls have been implemented to prevent the use of proprietary information during the training process, and customer inputs are neither stored nor utilized for training purposes.

Beyond expedited technical support, AnsysGPT will improve individual learning and development among customers by identifying relevant resources for further exploration of specific areas of interest. This extends to understanding how AI and ML can enhance simulations.

In a parallel endeavor, Ansys has entered into a collaborative partnership with F1 in Schools, an organization dedicated to fostering interest in Formula One and STEM education among students worldwide. The partnership provides CFD simulation solutions for student teams representing 58 countries. F1 in Schools conducts engineering competitions involving students designing, building, and racing miniature F1 cars using advanced engineering software and manufacturing technology.

Ansys' contribution to CFD solutions enriches the skill sets of student teams while unlocking valuable engineering insights for enhanced race car designs. The partnerships with Autodesk and now Ansys will empower students to leverage advanced tools to address engineering challenges. This will propel them forward in their studies and future professional lives.

Access to Ansys CFD solutions through Ansys Discovery enables students to efficiently design and optimize their race cars while gaining real-world experience. Several F1 student teams have previously benefitted from Ansys' solutions. This partnership with F1 in Schools aligns with Ansys' mission to create gender-balanced and inclusive learning opportunities for students worldwide, further leveling the playing field for future engineering leaders.

Ansys is pioneering customer support and STEM education through innovative solutions like AnsysGPT and strategic partnerships with organizations like F1 in Schools. These endeavors reinforce Ansys' commitment to providing reliable and efficient support to its customers while empowering the next generation of engineers and fostering diversity and inclusion in STEM fields.