India's Top 10 CRM Software Systems

#7 SplendidCRM:

SplendidCRM is CRM software mainly developed for system integrators and administrators. The suite allows administrators to add user-customizable features such as .NET 2.0’s Themes, Web Parts and AJAX. Analysts regard SplendidCRM as one of the biggest rivals for SugarCRM since they both possess almost the same features and their expertise spans throughout the same fields. The software is developed in C# for the ASP,NET framework. Presently, the product is available in two editions- Opensource and professional edition. The only difference for the professional edition from the open source one is the inclusion of stored procedures and source code for a MS Outlook 2003/2007 plug-in.


#6 Talisma CRM:

Talisma CRM is a company who has its local headquarters in Bangalore and the global headquarters in Boca Raton, Florida. The company also has additional offices in Mumbai, Chennai, Delhi, and Kolkata.

Since its first product launch in 1998, the company has recorded an impressive customer base, with over 200 customers globally and out of them around 100 located in the Asia Pacific region.  Some of the leading customers from India include ICICI Bank, Sony (India & Singapore), L&T, Hindustan Unilever, Club Mahindra, Yatra, Bajaj Capital, Adecco India, TeamLease and Ma Foi Management Consultants.

The product, TalismaCRM, enables organisations to globally deliver an exceptional customer experience throughout the customer life cycle. The software helps in improving customer relations with services such as email, phone, chat, SMS text messaging, print, portal, and Web self-service.


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