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Lookup Launches its Merchant App, Lookup Biz

By SiliconIndia   |   Tuesday, 23 February 2016, 07:40 Hrs
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BANGALORE: Lookup, the free chat-based local commerce app introduces a seamless and hassle-free way for businesses to get online with the launch of its merchant app, Lookup Biz. The app provides a free suite of tools to showcase a business and connect it to the Lookup shoppers’ community. It lets the business create a mobile profile with its own logos and branding for a more personalised way of engaging with customers.

With Lookup Biz, businesses can track their customers, respond to their queries and product searches and convert leads that Lookup forwards to them into orders. They can enter details such as their best sellers, their specialties, offers, and more apart from the basic menus and catalogues. They can even select whether they want to deliver by themselves or would prefer a Lookup delivery partner to do it for them.

What differentiates this app even further is that businesses can push their offers through geo-targeted push notifications. All they have to do is put in offer details like percentage discounts and terms and conditions in the ‘Offers’ section. Businesses can even re-market their products to customers who have made purchases from their stores earlier by re-engaging with them. A separate section gives important business analytics which helps merchants understand customers better and receive feedback on their offerings. Lookup Biz also gives businesses a way to manage bill cycles, invoicing and online payments with partners right there on the app.

With this, Lookup is also introducing a Hyper-local Ad Network for offline merchants across Delhi, Mumbai, Pune & Bangalore to promote their brand and reach out to shoppers in their vicinity of 5-7 kilometers. Merchants will be able to reach out to the right target, living and looking for products nearby.

Lookup is an intelligent conversational commerce app which recommends targeted products and stores according to user’s personal style, enabling them to shop from anywhere nearby and get it delivered within 60 minutes. Powered by NLP and a functional AI, Lookup offers recommendations of various shops, request matching, and competitive product suggestions based on trends, special sales of new arrivals, editor's choice, and more.

Speaking on the launch of Lookup Biz, Deepak Ravindran, Founder & CEO said, “Lookup Biz is aimed at assisting our partner merchants to come on board with greater facility and reach out to customers in more effective ways. Besides smoothening out daily business tasks like managing invoicing and payments, the app also allows businesses to foster greater engagement with existing and potential customers through their mobile profiles and more targetted offers.”    

Soon, the Lookup Biz app will also have a cloud-based POS so that businesses can manage all their operations, not just Lookup-related ones, on this one platform. The POS will include menu management, real time analytics, receipts and invoicing and more! Apart from this, future enhancements include allowing owners of a chain of stores to claim multiple stores either as a chain of a brand, or as independent stores. Businesses will have multiple options for delivery partners so that no orders are unattended to.

Businesses can download the Lookup Biz App from Google Play for free. All one needs to do is fill in details and locate their business on the map or just give a missed call at 7676-566587 and a sales representative will get back to the business within 24 working hours.
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