Diebold Nixdorf & Mastercard Join hands to Provide Industry-Defining, Managed Self-Service Solution for Banking and Retail Customers
Diebold Nixdorf, a world leader in driving connected commerce, today announced a partnership with Mastercard, one of the world’s leading card payment company, to deliver an industry-defining, managed solution for the banking and retail sectors. This announcement builds upon Mastercard and Diebold Nixdorf's existing collaboration announced earlier in June, in which the two firms paved the way for ATM innovation through a new mobile experience that will offer speedy, secure & transparent cash withdrawals.
“At Mastercard, we are always considering what the future can bring, especially in the context of evolving the digital ecosystem. Today we have a great opportunity with Diebold Nixdorf to deliver the next wave of digital products, with global scalability, for financial institutions and retailers. This partnership will offer customers access to a much richer, deeper and broader set of highly sophisticated Mastercard services that are specifically designed to drive smarter and faster investment decisions,” says Rama Sridhar, executive vice president, Digital and Emerging Partnerships, Asia Pacific, Mastercard.
Integrating Diebold Nixdorf's expertise in omni-channel innovation and consumer transactions on the front-end, with Mastercard's state-of-the-art processing services and extensive global network capability on the back-end, the solution will dramatically impact channel operations. This holistic, single-window solution, leveraging Diebold Nixdorf AllConnect ServicesSM infrastructure will initially be available in the Asia Pacific region for banking clients, followed by retail clients. Delivered completely via an ‘as a service’ model, the offering is designed specifically to enable customers to dramatically impact their channel operations with operational efficiency, seamlessness & speed, convenience & choice, and innovation & differentiation.
Headquartered in Ohio, Diebold Nixdorf is a leading IT services company offering financial & retail self-service solutions, security solutions, cash management, branch & store transformation services to businesses across diverse industries. The company has presence in more than 130 countries with approximately 23,000 employees worldwide and is a partner of the world's top 100 financial institutions and a majority of the top 25 global retailers.
Commenting on the recent development, Olaf Heyden, Senior VP – Services, Diebold Nixdorf, says, “Banks and retailers recognize that the core to success is the ability to better understand, connect and deliver differentiating services to consumers. To achieve this they must have a laser focus on their core business; that can only come with having peace of mind in a secure, managed and future-ready channel. This exciting new partnership with Mastercard will deliver exactly that. Our customers will drive faster adoption of new capabilities and emerging technologies, significantly reduce costs to upgrade legacy solutions and deliver operational excellence – all while providing increased security and personalization”.