10 Companies with Terrible Reputations

AT&T

JD Power has given the lowest score to AT&T for wireless customer care performance. It was also ranked low by ACSI for customer service. AT&T has been persistent with problems in its 3G network, which are now largely behind it. The company faced an attack by the press and the government when they saw the company making an attempt to set up a monopoly through its buyout of T-Mobile. Consumers had apprehension that the combined company would have unexpected powers to set prices. According to Consumer Reports, the wireless carrier also established the lowest satisfaction rating for cell-phone standard service providers. The MSN Money-IBOPE Zogby International customer service survey reports that 26 percent of customers rate service as “poor.”