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May - 2013 - issue > siTech10 2013
Tavant Technologies Going that Extra Mile for a Smile
Anamika Sahu
Sunday, May 5, 2013
A leading U.S. based media company was struggling to generate reports on articles and advertisements published on its online properties, to identify those that were driving more traffic. California-based Tavant Technologies came up with a Business Intelligence solution that allowed access to critical analytics data on page views and page impressions across all of company's news portals. This is not an isolated example; Tavant is a trusted technology partner to several leading enterprises across chosen industry verticals.

Founded in 2000 by Sarvesh Mahesh, Tavant Technologies is a specialized IT solutions and services provider of choice for customers across the world. By leveraging its unrivaled capabilities and domain insights, Tavant provides impactful and game changing results for its customers.It is renowned for its engineering excellence, passionate employees and long-lasting customer relationships.

This Santa Clara headquartered company specializes in developing solutions and providing end-to-end services in the domains of Aftermarket Service Operations, Consumer Lending, Capital Markets, and Media & Entertainment. It provides a suite of plug-and-play, reusable components to the customers to develop new solutions without starting from scratch. This has been made possible by the experience and expertise that its team has developed over the years.

The FEEL GOOD Factor

Extremely focused on customers' success, Tavant does not believe in making a short-term profit but in building mutually beneficial, long-term relationships. Tavant helps its customers automate complex business processes, adopt appropriate emerging technologies, incrementally upgrade existing platforms, and deploy end-to-end solutions to achieve business vision & goals.

"Once you sign a project, you set your focus on customers and not on short-term profit. This makes good business sense as it creates customer loyalty," says Mahesh. His years of experience within the industry helped him to envision the strategy to tie the future of Tavant with those of its customers, and he believes a smile on the customers face is what matters.

Tavant was one of the first companies globally to execute one of its largest projects in the capital markets domain on open source components. Such availability, concurrency and transaction rate for a web-based application based on open source had never been done before.
Describing itself as an Open Kitchen instead of a Sausage factory, Tavant believes in complete transparency where there are no hidden facts for customers to guess. Mahesh says, "Through our solution expertise and Open Kitchen philosophy, we have acquired customers in new markets, and we are proud of that."

To attain this smile on customers’ face, Tavant focuses on certain niche verticals and invests significantly in assets creation, and continuous employee development and training. To keep pace with the market, Tavant makes sure that its employees are kept updated with the latest technology and business trends by attending and presenting in industry tradeshows. They have also setup centers of excellence, and internal training and certification programs. All these initiatives have helped Tavant in being recognized globally for its partnership approach, innovative solutions, people practices, growth and contribution to the open source forum.

Understanding the Strategic Need of Customers
Tavant started off with e-business service offerings, and it still is one of the strong areas of expertise for the company. They provide rich user experience design, leveraging the latest RIA technologies and the use of emerging web technologies. The company also provides solutions and tools for brokers to streamline the online trading process in a personalized, streaming web environment. The solutions combine simplicity of data access with customizable user interfaces, providing on-demand views and multi-account snapshots with dynamic information aggregation and analysis. Its web-based warranty solution helps manufacturers automate claim processing, and provides "early warning" to engineering and quality.

Understanding the operational and strategic need of IT services in the customer's organization, Tavant provides a wide array of IT services for its customer’s business. The services range from custom application development to maintenance and enhancement of custom, package and legacy applications, software testing and performance optimization, business intelligence to mobile applications.

"What we bring to the table is the core technology skills along with contemporary skills in the mobility and BI sector. In addition to this, we see increased demand for iterative and agile development," explains Mahesh. Tavant believes in innovation, transparency, and customer satisfaction. These values have helped the company grow from strength to strength. Its charter of building a premier solutions company offering business value and extraordinary service to achieve success and growth for its employees, customers, and shareholders remains unchanged.
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