Flipkart CEO Krishnamurthy Sees GST Push Fueling Consumption Ahead of Festive Sale


Flipkart CEO Krishnamurthy Sees GST Push Fueling Consumption Ahead of Festive Sale
  • Flipkart CEO Kalyan Krishnamurthy hailed the new GST reforms as a key driver of consumption, seller inclusion, and broader market access ahead of The Big Billion Days 2025.
  • Flipkart has auto-refreshed GST slabs on its platform using HSN codes, simplifying compliance for sellers while ensuring sharper pricing for customers.
  • Krishnamurthy highlighted Flipkart’s record growth, with 4x units sold YoY, 1.3x rise in product offerings, and highest-ever seller NPS, reflecting stronger marketplace confidence.

Flipkart Group CEO Kalyan Krishnamurthy has called the latest Goods and Services Tax (GST) reforms a key spur to driving consumption and broadening inclusion in the Indian economy. Addressing an in-house employee meet, days ahead of the company's annual flagship sale, The Big Billion Days 2025, Krishnamurthy underlined that the new GST slabs would not just drive consumer spend but also enable sellers and open up market access.

Earlier this week, Flipkart had stated that it had simplified compliance by auto-refreshing GST slabs on its platform depending on HSN codes. This, the company added, keeps sellers in compliance with the new regulations while helping customers enjoy sharper prices and better selling opportunities.

As per the individuals in the know, Krishnamurthy highlighted that the new GST regime would be a 'huge boost' to consumption in India, consistent with Flipkart's mission of making its marketplace more accessible and affordable. Krishnamurthy further emphasized Flipkart's strong business performance in recent times, considering that the firm had witnessed four times the units sold year over year. This expansion, he stated, was underpinned by Flipkart's robust value proposition and a 1.3-times increase in product offerings.

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Krishnamurthy further pointed to increased seller confidence on the platform, sharing that Flipkart had recorded its highest-ever Net Promoter Score (NPS) from sellers. This, he continued, is an indicator of tighter partnerships and a growth cycle mutually beneficial to the e-commerce leader and its marketplace partners.

The remarks are made just days after the GST Council, in its crucial meeting last week, cleared a simplified two-level GST rate of 5 percent and 18 percent, plus a special 40 percent duty on tobacco, tobacco products, and very luxury items. The new rates, which supersede the previous slabs of 5 percent, 12 percent, 18 percent, and 28 percent, will come into force from September 22.

While Flipkart is getting ready for its most important sale season of the year, the company is poised to take advantage of these regulatory updates while further establishing trust among sellers and delivering value-oriented solutions to Indian consumers numbering millions.