United Kingdom

United Kingdom is listed number 6 on the customer experience index with 75.2 percent. Banking in U.K can be considered to have started in the Kingdom of England during the 17th century. The first activity recognized as banking was by goldsmiths who, after the disbanding of English monasteries by Henry VIII, began to accumulate significant stocks of gold.

Norway

Norway is listed number 5 and was the Western European leader with a 76.2 percent. For opening a bank account, a Norwegian would be required to have a Norwegian national identity number or a D-number, depending on his residency status. On the other hand a non-Norwegian shall be asked to present his passport before opening account. More and more banking in Norway is moving online. But online banking can be challenging if you don’t speak Norwegian, as banks don’t have English-language versions of the protected areas of their websites.

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