9.00 AM – 10.00 AM: Registration and Conversations

10.00 AM – 11.00 AM: Panel 1
It's Easier to Grow Your Business When You Know What's At Risk & How to Fix It!
Engagement is serious business. Do it well and the franchise thrives. Do it poorly and it withers. Unless you’re talking to all of your franchisees’ customers on a regular basis, how can you know who’s happy and who isn’t? And how can your franchise owners proactively solve a problem before they lose a customer’s business – or before a scalding comment shows up on Facebook, Twitter or one of hundreds of review sites? Most importantly in today’s world, how can you leverage your customers’ positive feedback for instant word-of-mouth recommendations across all of your social media platforms?
Speakers
Dr. G S Kochar, Head - Franchise Development and Operations, VLCC Healthcare
Vittal Bhandary, Founder and Managing Director, Little Elly
Parag Dani, Director - Retail & Brand Presentation, Levi Strauss
Moderator
Chandra Gopalan, Master Franchisor, Contours

11.00 AM - 11.30 AM: Morning Break
A chance to meet up with your friends & have a cup of coffee!

11.30 AM - 12.30 PM: Panel 2
Franchise Online Marketing Tactics to Hit Your 2012 Goals
Will social media play a major or minor role? Do you have the tools in place for franchisees to be successful locally? How will you measure success? In this session learn how to leverage online marketing, enhance campaign performance, and boost conversions. Learn about online local marketing, SEO, social media, mobile marketing and more
Speakers
Rafi Ahmed, Manager-Business Development, IIHT
Sreeram R, Regional Manager, Kidzee
Ajay Mohan, CEO, Webdhaba.com
Moderator
Deepinder Kapany, EVP and Head- Beanstalk and Distribution business, Mahindra Retail

12.30 PM – 1.00 PM: Session
Winning Mindsets- Essential for Franchise Success
Speaker
Ian Faria, Success Coach and Corporate Trainer

1.00 PM – 2.00 PM: Lunch
Break for lunch & a chance to catch up with each other

2.00 PM – 2.30 PM:Keynote Session
Roadmap to Successful Franchising
Speaker
Akbar Khwaja, Managing Director, U.S. Pizza

2.30 PM – 3.30 PM: Panel 3
Operational Excellence: Franchisees can Learn from Company Owned Establishments
Speakers
Lalit Jain, Business Head - Karnataka, Spencer's Retail
Manish Sharma, CEO, Printo
Rajeev Bopaiah, Co Founder and Director, Estee Clair Esthetique Solutions
Moderator
Piyush Deogirikar, COO, Mother Earth Retail

3.30 PM – 4.00 PM: Afternoon Break
Some time out for you to grab another coffee & a well earned rest.

4.00 PM – 4.45 PM: Panel 4
The A to Z's of Buying a Franchise
If you're looking for a no-nonsense, cut-to-the-quick, show me how to evaluate franchises so that I can buy one that's right for me . . . this is the symposium you need. And it's the only one you'll need! If you hope to become a successful franchisee, get started with confidence by participating in this session. He will help you understand how to interpret and use the Franchise Disclosure Document to discover reliable information about the performance and viability of any franchise, how to evaluate the franchisor's operating system and determine if you and your intended market are compatible with the system, the pros and cons of franchising, the fees required by franchisors, the facts about territorial and product restrictions, how to raise money to invest in a franchise, and much, much more.
Speakers
Ranjan Kumar Dodda, CEO, Hyderabad House
Mujahid Mohamed, Director-Franchise, Jetking Infotrain
Amit Nahar, Founder & CEO, Sparkleminds
Moderator
Akbar Khwaja, Managing Director, U.S. Pizza

4.45 PM – 5.30 PM: Panel 5
Franchisees' expectations post signing-up of Franchisee
Speakers
Rijoy Prabhakar, Head-Business Development & Franchise-South, Baskin Robbins
Preethi Vikram, Master Franchise, Podar Jumbo Kids
Representative from Maple Bear
Moderator
Aloke Totlani, Vice President - Business Development & Franchisee, Daily Bread

5.30 PM: Conclusion