siliconindia | | June 20198rtificial Intelligence is breaking all myths and suspending beliefs! Actions that were once upon a time considered dependent on human intelligence are today performed by machines with inbuilt and self-learning intelligence. AI has now become an inevitable part of our daily life, right from switching on lights to suggesting routes based on traffic conditions and even recommending best food options based on our dietary needs, effectively conquering every part of our life from personal space to workspace and beyond.So how do we differentiate between computer programs and AI? What is the line that In my opinionABy Priya Dronadula, Vice President, IT & Operations, Sodexo Benefits and Rewards Services, IndiaSodexo Benefits and Rewards Services builds distinctive Employee Experience and seamless Mobility and Expense Management solutions both for within and beyond the workplace, proven to boost engagement and drive business success.ARTIFICIAL INTELLIGENCE ­ THE MORE WE KNOW IT, THE LESSER WE SEEM TO KNOW ABOUT ITDoes life mirror fiction? Or is it the other way around? Priya Dronaduladifferentiates both? Is AI a slightly sophisticated computer program? Not really, because a computer program tells the computer exactly what to do whereas AI teaches the computer how to learn and make its own decisions.A majority of AI applications that we see today are Artificial Narrow Intelligence (ANI) where the machine is able to mimic human behaviour considering a defined or narrow set of parameters in a context. Narrow or weak AI systems, commonly used nowadays, are usually limited to specific tasks, such as voice and speech recognition, search recommendation engines etc and include virtual assistants such as SIRI.The next level of evolution for AI is to move to Artificial General Intelligence (AGI) which is more advanced where an AI machine's action is indistinguishable from that of a human. Strong or general AI is one able to find solutions without human intervention if presented with multiple and unfamiliar tasks. AGI is more a fiction today.Optimistic experts believe in a third level of maturity - Artificial Super Intelligence (ASI) where AI no longer mimics but instead surpasses human behaviour and actions.Whatever the type of AI level of implementation, there are 6 simple technologies adopted to create an AI application.1. Expert Systems - Emulate the decision-making ability of a human expert2. Machine Learning - Automatically learn and improve from experience without being explicitly programmed3. Natural Language Processing- Enable computers to understand and process human languages4. Computer Vision - An interdisciplinary field concerning how computers can see and understand digital images and videos5. Automated Speech Recognition - Use of computer hardware and software-based techniques to identify and process human voice
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