FEBRUARY 20208IN MY OPINIONn the last few decades, Tech-nology has transformed many economies globally. Indian companies too, especially the start-up ecosystem, has been nour-ished with the advent of technology and has given rise to more evolved business processes. From Logistics, Accounts, Marketing and even team performance and HR have all been supported by technology these days, and the trend seems to be just catching up! With the new decade and the rising popularity of once eccentric technologies like AI, IoT and ML, it's interesting to watch the changing face of Indian SMEs and start-ups! Here are some key technology trends that are set to drive the sector:Software as a ServiceSoftware as a Service(SaaS) bene-factions has increased in size to cover human resource, account-ing, billing, attainment, customer relationship management (CRM), enterprise resource planning (ERP) and Business intelligence (BI). SME's now have an array of hosted services at their conveyance. This trend is in line with the overall shift among millennial entrepreneurs to focus on their core strengths and seek professional service provid-ers to manage ancillary processes. SaaS has been a preferred model for this and thus, is expected to not just stay, but expand further. Cloud Storage and Operations Data is the currency of the digital era and cloud storage is the reliable safe vault! With the digitization of business, more and more SMEs are adopting cloud storage to leverage its features for efficient CRM, Op-erations and for enabling secure transactions. That cloud services are becoming increasingly agile, budget-friendly and easy to access across the realms of time and geog-raphy, is an added advantage that is going to ensure this trend stays in fashion for the coming decade. IEMERGING TECHNOLOGY TRENDS THAT ARE HELPING SMES AND STARTUPSBy Vipul Agarwal, Start-up Mentor, Serial Investor, & Head - Tringo Solutions India Pvt. Ltd.A serial investor, entrepreneur and a tech specialist, Vipul has business interests across industries which include dairy products manufacturing, FMCG, ladies wear, software development, healthcare and business consultancies. Vipul Agarwal Start-up Mentor, Serial investor, & Head
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