Rising Opportunities For Indian BPO Services

Indian firms are very enthusiastic to win projects from Middle East since there is a great demand for outsourcing, especially for engineering, finance and accounts, and technical helpdesk in different sectors like banking, utilities and telecom.  

About 85 percent of the revenues of BPO firms and software companies in India come from the U.S and Europe, and a small portion is contributed by Middle East. But the outsourcing of Middle East is expected to grow by at least 50 percent per year for the next two years due to its small base which is similar to size and scale of Indian market.

“The sincere government initiatives are helping the Middle East emerge as a preferred outsourcing destination. Be it the development of outsourcing zones that provide a purpose-built infrastructure, their investment in creating skilled labor or its geographic proximity to Europe, the region has put in significant efforts to prove a favorable BPO destination” said Bhupender Singh, CEO, Asia, Middle East and Australia, Serco Global Services.

Read More:

9 Money Making Businesses You Can Start Today
Ranbaxy's Mohali Plant Under U.S. FDA Lens