Gurgaon: Gurgaon-based provider of online PC repair and sales services eTechies.in has launched an instant free repair estimator Repair-O-Meter, which furnishes the details regarding the problem and provides solutions instantly. The service not only describes the nature of the problem, but also provides assistance for the problems online, remotely, or by a trained technician who would visit the home or office.  Rohit Chaudhary, CEO, eTechies.in says, “In today’s fast paced life, all that we want is an instant, reliable & credible service at an affordable price. Repair-O-Meter is an important initiation and first of its kinds in the largely unreliable and disorganized repair market, which facilitates the users with best possible solution at an optimum price.”

The company estimates that almost nine out of 10 PC users are out-of-warranty. The problem  starts when the users encounter the first problem with their device. Even with the voluminous search evolving on the Internet, the users have absolutely no specific information on parts or components, localized barometer on repair pricing and a credible service provider to serve. The company believes that the growing awareness of its offerings including the Repair-O-Meter as an information medium, will not just add to the overall demand for their services, but also create valuable information database across devices and models for the users to cross reference.

The user just needs to fill in the machine and issue details, get an estimated cost for spare parts and for the repair. They can pay online or choose the Cash on Delivery option. In case the issue is not listed, or is tough to be identified online, the database would prioritize and capture the details and upload it, on the basis of the search frequency. The customer can get assistance over the phone, on the toll free number. Otherwise, a service technician would come to the customer’s door step to carry the equipment to eTechie’s repair center. The repair, replacement of parts and final resolution would be done with the full understanding and approval of the customer. Repair-O-Meter provides solutions to all PC or MAC desktops and laptops.

Chaudhary also adds, “The idea is to be able to provide an end-end, dependable and transparent transaction to the users. With the specific information being served by the tool, the user is free to validate the same and get the fix delivered by eTechies.in. Repair-O-Meter serves qualitatively differentiated specific information that aims to be the benchmark for the user and the market at large.”

The company plans to stay focused to updating the repository on devices, models and the spares or components. They are further building the platform to enable participation by not just end-users, but also having retailers located in tier two or three or four cities, place orders of PC spares or components at a lower cost and better margin.