Gartner: CIOs Must Actively Engage in Opportunities to Influence IT Decisions in Business Budgets



"The road toward a digital future requires transformational action from IT through disruptive innovation while continuing to run "business as usual" at the expected level of excellence," said Mr. Dreyfuss. "IT must therefore operate at high-performance levels at two very different modes."

 Gartner strongly supports the creation of this "bimodal" IT organization. One, the "enterprise-strength IT," is responsible for delivering efficient IT services with high levels of excellence and reliability; the other, the "opportunistic IT," is ready to take advantage of new business opportunities, with the creation of new business models and seizing elusive business moments. An "enterprise-strength IT" supports an evolutionary business environment whereas an "opportunistic IT" supports an agile business environment.

 The IT organization is in a position to get broadly and intensely involved with budget decisions. It brings key perspectives to the discussion:

Information architecture: Knowledge of the information that is used in the organization, who uses what information, when, how and with what objective.

Business process networks: Knowledge of the processes in the organization, wall to wall, their rules and dynamics, who performs them, when, how and with what objective.
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