Customer Relationship Management is leading all enterprise software categories in projected growth and enterprises are realizing that the most valuable assets they have are solid, long-term customer relationships. MST Solutions, headquartered in Phoenix, engages with clients from the conceptual stage and partners with them to understand and prioritize the most important capabilities before deriving a proposal. The company is a leader in Salesforce.com implementation services, open source software development, Mobile and BigData solutions. The innovative development through its offshore model combined with light onshore model allows it to build cost effective solutions while producing high quality solutions for the clients.
MST Solutions provides complete suite of services for CRM, BigData, Custom Mobile Applications and Enterprise Integrations including business process analysis and measurement, design, deployment, and post-production support. The company's Salesforce Center of Excellence (COE) provides high-quality and cost-effective expertise in delivering Salesforce business solutions and services to the clients worldwide. MST Solutions offers integration expertise for integrating Salesforce.com with external systems and facilitates seamless authentication against a client's identity provider and customer portal integration with CRM. Through its unique integration competency, it offers one-stop services for Salesforce.com implementation.
With businesses demanding insights from social environments, they need to be capable of intelligently deciphering ever increasing data sets. Big Data Technologies such as Apache Hadoop and MongoDB have been playing a crucial role in building these capabilities. "MST Solutions leverages these technologies and builds an ideal solution which complements existing Enterprise ecosystem including legacy applications, e-Commerce, ERP, Content Management Solutions," says Thiru Thangarathinam, CEO, MST Solutions. The company leverages a collaborative approach which encompasses end-to-end consultancy from data strategy to technology implementation.
While managing the data deluge, the industry is still coming of age for Enterprise Businesses to leverage the full potential of Mobile Technology. MST Solutions focuses on bringing core expertise of Enterprise CRMs, Data Analytics and mobile wireless capabilities to truly mobilize the workforce and customers. The company helps build and extend the mobile capabilities provided by the partners and tailors them to meet their specific needs. The company has extensive expertise in creating handset-resident mash-up applications on multiple platforms like Windows Mobile, iPhone and Google Android. MST Solutions also has in-depth expertise in implementing a closed loop marketing platform for customers so that they can maximize the resources and increase demand across marketing channels.