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GLOPORE IMS

GLOPORE IMS
About us
GLOPORE IMS is a pure-play end-to-end IT Service Management (ITSM) company offering ICT, IT Infrastructure Management Services (IMS), ITSM Transformation Consulting and Technical Support and Warranty Protection Services. As an outcome based long term business and IT strategic partner, it offers unique mix of Managed IT Services, IMS, RIM, Technology Solutions to Enterprises, offers Technical Support and Warranty Protection Support Services through the channel to Consumers, SOHOs, SMBs and SMEs under GLOPORE GEEKS brand and directly to Consumers under GeeksTree brand. GLOPORE IMS headquartered in Bangalore, with its presence in tier 1 and tier 2 cities, as well as most of tier 3 cities across INDIA and local presence in UK and US.
FOUNDED:
2005
INCUBATED:
Babson College, Wellesley, MA, USA

IIMB-NSRCEL, Bengaluru, India
OFFICES:
India, UK, USA

Voted as best start-up services company in 2009 and 2010.
KEY PERSON:
Satish Kumar
Founder, Chairman and CEO
First generation entrepreneur with 18 years of global IT indus- try experience that spans NorthAmerica, Europe and the Indian sub-continent. He is responsible for the company's vision, overall business strategy execution, performance, leadership, key customer and partnership development and stake holders and investors relationship.

Prior to setting up GLOPORE IMS, Satish was with CTP/ Novell at its corporate headquarters in Cambridge / Waltham, MA USA close to 10 years and worked with many reputed MNCs before that. Satish has a strong technology background and several certifications including ITIL®, Siebel, Novell and Microsoft and ISO/IEC 20000 Auditor. Satish holds a Global MBA in Entrepreneurship from Babson College, USA and Master of Science inComputer Science from Kennedy-Western University, USA. Satish is member of TIE - The IndUS Entrepreneurs. He enjoys networking, sports, reading business journals and listening to music.
CLIENTELE:
Fortune 500,Global 2000, Large Enterprises, SMEs, SMBs, SOHOs and Consumers from India, UK, USA and Middle-East.
INVESTORS:
Privately held by Entrepreneur, Founders, Directors, Management and 40+ Employees.
GLOBAL COMMAND CENTER:
GCC 365 x 24 x 7 Service Window with 500+ people capacity Located in Bengaluru, INDIA
MATURITY:
ISO/IEC 20000:2011 (1st to be certified in India from BSI) and ISO/IEC 27001:2005 Certifications
WEBSITE:
TIMELINE:
2005:          Incubated
2006:          1st Customer
2007:          50+ Team
2008:           International
2009:           400+ Team
2010:           +GCC Setup
2011:           ISO Maturity
2012:           Profitable
2013:           +GeeksTree
SERVICE OFFERINGS:
  • ITSM Transformation Services
  • End-to-end Managed IT Services
  • IT Infrastructure and Technology Solutions
  • Technical Support andWarranty Protection Services
  • Service Management Consulting
REVENUE MODEL:
  • On-going Managed Services
  • Transformation and Transition Management
  • 5 years booked growing revenue stream
  • One-time fixed price or T&M tactical projects
WHAT NEXT?
  • 2013: Scaling up across India through channel
  • 2014: Investor to expand in international markets
  • 2015: In-organic growth and strategic alliances
  • 2016-20: Accelerated international growth
DIFFERENTIATING FACTORS:
  • Pure-play service lifecycle
  • Asset-light and shared services
  • Outcome based partnership
  • Our Unique ITSM Approach