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Entrepreneur Year Book 2012 > Services > Arctern Consulting Pvt. Ltd

Arctern Consulting Pvt. Ltd

Arctern Consulting Pvt. Ltd
About us
Arctern provides staff augmentation and outsourcing services within the business domains of IT enabled Services (ITeS), Business Process Outsourcing (BPO), Knowledge Process Outsourcing Services, and Staffing Services for small and medium sized companies worldwide, using a tested global delivery model.
 In 2007, Volt Information Sciences, Inc. (www.volt.com), a Fortune 1000 company and a leading provider of global infrastructure solutions in technology, information services, and staffing acquisition for its Fortune 100 customer base, acquired a controlling equity stake in Arctern. With this,Arctern became a subsidiary of Volt.
FOUNDED:
2004
OFFICES:
Bangalore, Mumbai, New York.
KEY PERSON:
Bijal Mehta, MD & CEO
Bijal Mehta, Arctern’s CEO and Managing Director, is a serial entrepreneur with over 20 years of experience in setting up and managing successful enterprises both in the U.S. and India.
 In 1994, he co-founded iCode, Inc., a software product company whose award winning Everest suite of products has been successfully implemented in thousands of small and medium enterprises worldwide. Prior to iCode, he co-founded Accel, Inc., a Washington DC based firm specializing in retailing personal computers. In a span of just three years, the company grew revenues to $33 million.
 In early 2000, he shifted focus to the services industry, establishing Arctern in 2004 where he oversees the company's overall strategic direction, planning and execution.
 Mr. Mehta earned two Bachelor’s degrees - in Computer Science and Electrical Engineering - from Virginia Tech, USA. He is a Charter member of TiE/ICEO council, a MindShare CEOs alumnus, a member of Entrepreneurs’ Organization (EO), YPO and SIIA, and a 2003 E&Y Entrepreneur of the Year nominee.
CLIENTELE:
Our clients comprise both multinationals, including Fortune 1000 companies, and Indian companies who look for our support in the following areas:
  • IT and IT enabled services
  • Business Process Out sourcing & Knowledge Process Outsourcing
  • Staffing services across multiple domains
WEBSITE:
www.arctern.com
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ENGAGEMENT MODEL:
Arctern offers 6 distinct and flexible engagement models:
RemoteHire®: We provide skilled resources across multiple resources across multiple domains along with infrastructure and shared services.

RemoteCaptive™: Ideal when the client requires a larger number of resources. The client provides functional direction to client specific Arctern engagement manager.

RemoteProject™: Arctern and the client collaborate on project definition and management of deliverables. Arctern provides all shared services and infrastructure.

OnsiteHire™: We offer contingent workforce solutions to clients to deliver qualified resources - either to supplement in-house skills for one-off projects or to respond to peak workload demands.

OnsitePlacement™: We employ our proven recruitment procedures, processes, and methods to help clients find appropriate skills at the right time.

Payroll Services: We help clients choose the resources they want to work for them and avoid the process of placing them on their payroll. In other words, we quickly and seamlessly become the “Employer of Record” for such clients.

Under all its engagement models, Arctern provides infrastructure, support services, andHR oversight while allowing clients to maintain total transparency and full control over the work performed.
QUALITY PROCESSES AND SECURITY:
Formal quality and information security processes– conforming to international standards such as ISO 9001 and ISO 27001- drive all of our delivery and
program management, as well as governance over every department and business practice.
AWARDS & RECOGNITIONS:
  • Won the coveted "Red Herring Asia 100" award in 2010. The award recognizes Arctern as amongst the 100 most promising companies in the Asia-Pacific (APAC) region that have distinguished themselves by their innovations and technology adaption in their respective industries.
  • Selected by NASSCOM, India’s premier trade body for the software and services industry, as one of the Top 50 Emerging IT Service Companies in India for the year
  • 2009.
DIFFERENTIATING FACTORS:
Arctern provides a convenient, economical way to find highly competent yet lowcost resources these enterprises need. Going beyond mere staff augmentation, we provide world class infrastructure, management oversight, state-of-the communication and remote management tools, and key support services to enable the resources we locate and get on board to give of their best while allowing clients to maintain total transparency and full control over the work performed. Our capabilities are backed by best-of-class processes and technology enhanced services.
Our solutions and services help small andmid-sized businesses in the following ways:
  • Provides flexibility in resource management
  • Obviates the need for capital investments in infrastructure and assets
  • Allows increased focus on their core competencies
  • Helps them retain their entrepreneurial speed and agility
  • Sharpens their competitive edge