Zyom: Transforming Operations into a Competitive Differentiator

Rakesh Sharma and Alpana Sharma, President and Chief Customer Officer

Every product company strives to achieve and maintain growth and profitability while traversing different phases of its development lifecycle. Given their limited resources, this is a significant challenge for small and mid-sized companies, but large enterprises are not immune either. So how do organizations balance growth and profitability? California-based Zyom, an operations management support (OMS) system company, emphasizes the idea that right leadership, coupled with smart and fast operations processes and systems, is the best way to achieve profitable growth and sustain profitability.

With this premise, Rakesh Sharma, the president of Zyom, founded the company in 2003 during a time when the enterprise software market was ripe with solutions for specific functions such as finance, sales and marketing. However, operations management had been largely overlooked. He set out to address this gap with a dedicated solution. Consequently, the company’s cloud-native solution, MozartCC, became the cornerstone of Zyom’s approach for helping product companies become highly responsive to both end-customer and channel demand while enabling better planning, execution and decision-making to attain and maintain profitability. Current enterprise systems, even when offered as a lower cost SaaS solution, fall woefully short in addressing critical needs of cross-functional operations.

Zyom is passionate about making companies and value networks demand responsive through system-enabled speed and smarts that is purpose-built and flexible – netting a real advantage



In contrast, MozartCC’s purpose-built capabilities facilitate collaboration across cross-functional operations teams and value network partners, providing a 360-degree view of customer demand and enabling smart and fast end-to-end planning and execution.

Every product company strives to achieve and maintain growth and profitability while traversing different phases of its development lifecycle. Given their limited resources, this is a significant challenge for small and mid-sized companies, but large enterprises are not immune either. So how do organizations balance growth and profitability? California-based Zyom, an operations management support (OMS) system company, emphasizes the idea that right leadership, coupled with smart and fast operations processes and systems, is the best way to achieve profitable growth and sustain profitability.

With this premise, Rakesh Sharma, the president of Zyom, founded the company in 2003 during a time when the enterprise software market was ripe with solutions for specific functions such as finance, sales and marketing. However, operations management had been largely overlooked. He set out to address this gap with a dedicated solution.
Consequently, the company’s cloud-native solution, MozartCC, became the cornerstone of Zyom’s approach for helping product companies become highly responsive to both end-customer and channel demand while enabling better planning, execution and decision-making to attain and maintain profitability. Current enterprise systems, even when offered as a lower cost SaaS solution, fall woefully short in addressing critical needs of cross-functional operations. In contrast, MozartCC’s purpose-built capabilities facilitate collaboration across cross-functional operations teams and value network partners, providing a 360-degreeview of customer demand and enabling smart and fast end-to-end planning and execution.

Ruckus started off using MozartDS—a key module of the OMS system from Zyom—which served as a hub for the firm and its supply network partners to work together on critical supply-chain signals/updates quickly. The solution helped anticipate and minimize shortages and excess/obsolete inventory risks. With lower deployment costs and rapid deployment capabilities, Zyom’s solution was a perfect fit for scaling operations. Since then, Ruckus and Zyom have expanded the solution into other areas spanning demand/ supply planning and execution.

Zyom currently serves the hardware product companies in the electronics industry but has been expanding into other verticals. The company is also enhancing its solutions by leveraging innovative technologies such as artificial intelligence, for a focused set of high-impact use cases. “Zyom is passionate about making companies and value networks demand responsive through system-enabled speed and smarts that is purpose-built and flexible—netting a real advantage,” concludes Rakesh.