VoIP Office: Delivering Business Excellence with Next-Gen Communication Technologies

Sunny Reddy, Founder and CEO

Due to the pandemic and mandatory work from home policies, cloud-based unified communications (UC) phone systems are experiencing a dramatic acceleration in adoption to ensure smooth and uninterrupted communication throughout the customer journey. Helping the businesses implement these systems is Vitel Global—a leading provider of cloud-based VoIP PBX systems.

By enabling clients easily upgrade to high-end VoIP phone and PBX systems, the company is helping them solve many of their existing challenges like additional hardware costs, mobility restrictions, and the lack of data sharing. “With a network that is situated in a state-of-art and highly secure data center, along with multiple power resources and service providers, our systems have promising up-time,” says Praveen Andapalli, the CEO of Vitel Global. In fact, the company is way ahead of its competitors in the cloud communication industry owing to its complete global cloud communication and collaboration solutions.

Notably, Vitel Global combines the power of internet and telecommunications to provide a seamless and powerful mode of communication with all the latest features that one can expect from a high-end sophisticated VoIP system. As the company’s VoIP PBX systems are hosted in multiple cities and countries, the clients can connect all their employees through the system no matter their location. Besides, the company also provides seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve communication processes and business productivity. This, in turn, enables businesses to access the account remotely from anywhere, at any time.

With a network that is situated in a state-of-art and highly secure data center, along with multiple power resources and service providers, our systems have promising up-time


Similarly, the company offers SIP Trunking solutions, enabling the business to connect the premise-based phone system via an always-on broadband connection. Whether small or mid-sized companies, this solution provides flexible and cost-saving VoIP to enhance business continuity, disaster recovery, and unlimited or metered calling plans.

Additionally, the company offers virtual auto attendants and mobile VoIP enabling businesses to connect home workers to the client’s current or future office locations.

Going the extra mile, the company also offers API integration services to provide businesses with live visibility into their account for call control, call parking, visual voicemails, and other third-party applications. The clients can also opt for several handy plugins and applications to help businesses with critical features like click-to-dial, screen pops, call logging, and presence.

Another differentiator for Vitel Global is its extensive experience in the areas of hosted VoIP management. Having helped countless clients overcome their VoIP management problems, Vitel Global understands the typical challenges organizations face with their traditional PBX infrastructure. As such, Vitel Global tries to resolve these hurdles proactively for its clients.

Moving ahead, Vitel Global is determined to follow its current trajectory of innovation in the hosted VoIP solution arena. The company is continually looking at new solutions to expand its digital ecosystem and bring more flexibility and efficiency to cloud PBX infrastructure.