OpenMind Technologies: A Leader in Systems Integration, Cloud and Business Intelligence

More than a decade back, a group of experienced system integrators in Silicon Valley, founded OpenMind Technologies with a mission to help organizations achieve their system integration goals. Their first breakthrough was servicing and closely associating with the Palo Alto-based IT giant, TIBCO software, to help them and assist customers in overcoming their Technical and Business challenges in integrating and testing the components of various sub-systems. Soon after, OpenMind Technologies helped Omnicell, a major healthcare company, with pushing out their Healthcare Web e-commerce platform by developing and integrating the front and back-end systems. Ever since that point, their mission was on an upward journey—from Business intelligence to Salesforce consulting and mobile apps development to Cloud, OpenMind Technologies offers innovative customer-centric solutions and professional services with the implementation of the latest technologies.

The increased influence of digitalization has led to various organizations relying heavily on a multitude of digital tools making enterprise application software complex. Without proper systems integration, technology remains disparate and slows down their workflows. OpenMind Technologies offers onsite/offsite software solutions and services combining people, process, and technology to enable clients to streamline their business processes and drive effortless innovation.

In the past 10 years, OpenMind Technologies has witnessed an incremental and organic growth and acquired an extensive portfolio of customers such as Aon [NYSE:AON], 8x8 [NYSE:EGHT], Mobile Iron [NYSE:MOBL], Rodan and Fields, Loyalty Labs, Macy’s, Wells Fargo, ModelN, TIBBR and many more.
The organization entered the Business Analytics space when they developed their first client McGrath RentCorp [NASDAQ:MGRC] and went on to serve various Banking and Retail customers like Wells Fargo, Macy’s and R+F in business intelligence, ecommerce and ERP. Three years ago, the core focus of OpenMind Technologies turned toward providing solutions and services in AI after helping Sentient Technologies, one of the well-funded AI companies, cloud, and mobile apps development. “Technology is evolving every day, and we have always been early in the scene to adopt best practices and innovate new solutions around them to serve businesses better,” says Pankaj Bhasin, director of OpenMind Technologies. By embracing the philosophy of working hand in hand with customers, OpenMind Technologies follows various engagement and delivery models, including onsite, offshore, and in certain situations,if required, a hybrid engagement model to automate the workflows. OpenMind Technologies performs a detailed analysis of the critical aspects related to the clients’ business. They adopt a powerful step-by-step approach, to design a digital solution and create value. The process begins by establishing a starting point followed by identifying and studying the client’s current platform, understanding their legacy systems,and evaluating their current business challenges. OpenMind Technologies identifies the strengths and weaknesses of different approaches that their clients follow, proposes best practices solutions and then integrates various technologies to attain business transformation.

Bhasin illustrates an engagement with a large company in Silicon Valley that wanted to implement Salesforce and Marketo for all of their key acquisitions.
OpenMind Technologies helped migrate data from nine different CRM instances to one common Salesforce platform, CustomerOne and merged all the data models that handled the sales processes. Their teams also implemented Apttus to handle the complex quoting, pricing, and configuring across products.

On another occasion, a client took the help of OpenMind Technologies to integrate their existing systems with Salesforce by streamlining and modernizing order creation along with customer creation and maintenance. OpenMind Technologies has helped various clients design integration solutions using various Integration tools and technologies like TIBCO and MuleSoft. They created a deployment and implementation plan and helped through post implementation in knowledge transfer and issue resolutions of the developed application. The solutions OpenMind Developed and value they added led to an increase in revenue as internal systems became more streamlined and tightly integrated.

Currently, OpenMind Technologies has expanded its operations nationwide and is serving clients like Jefferies in New York and AON group of companies in Chicago, IL. The future plans of the organization include expanding a larger offshore development center in India and increasing nationwide customer base in industries like Retail, Technology, and Finance sector. Openmind has key initiatives planned for 2019 to play a key role in helping clients with early adoption of IoT and BlockChain technologies for automation of their business processes.