MedicalMine Inc.: Reforming Healthcare through a Unique Digital Platform

Ms. Pramila Srinivasan, Ph.D., CEO

Cloud-based health IT software products are taking a leap in the MedTech space. While technological trends like artificial intelligence (AI) are gradually being incorporated in charting, coding, navigation, and patient analytics, tools such as telehealth and smart wearables are enabling superior clinical care to patients. Additionally, a natural interface to an electronic health record (EHR) is taking over patients’ paper charts, allowing medical professionals to almost speak to their charting systems. Taking advantage of these trends, California-based firm MedicalMine Inc. is reforming the healthcare industry by offering a state-of-the-art EHR, practice management, and medical billing platform, charmhealth. com. The platform integrates with the best features of large hospital-based systems and brings them on the cloud for independent practices. “A number of our clients are excited about how the platform matures along with the practice, starting from the migration experience to a full-fledged well-oiled machine, supporting growth and expansion,” says Ms. Pramila Srinivasan, Ph.D., CEO of MedicalMine.
MedicalMine introduced this platform as a portal for patients and caregivers of those with neurodeve-lopment disorders to track their medical records securely and print out reports. Today, the platform stands out to be a leading EHR platform used across all 50 states in the US and several countries around the world. The platform offers turnkey solutions that incorporate AI algorithms, integration with FDA approved devices, and telehealth enabled consults. “We are also taking advantage of our analytics engine to develop products that can bring the capability of Electronic Data Capture to independent clinics that wish to do clinical studies,” highlights Ms. Srinivasan.

The platform is highly customizable and intuitively designed to improve practice workflow and patient interactions. It can be accessed from anywhere using any internet-ready device. The well-designed, easy-to-use interface, enhanced by voice-activated navigation, makes it very simple to document an encounter while attending to the patient. The patient portal, an integral part of the platform, is accessible as soon as the patient is registered. Patients can use the platform to request future appointments, share medical history documents, and complete pre-appointment paperwork. charmhealth. com also offers a convenient patient check-in kiosk application in which information is instantly transferred to the patient chart. The differentiating factor of the platform is its capability to integrate everything from practice management to billing and insurance, patient engagement, and telehealth into a conventional charting system.
Some of the other features available in the platform include an advanced appoint-ment scheduler, SOAP notes and templates, a medical billing application, an e-prescribing module in-cluding EPCS, secure physician messaging, and an inventory management module. The platform is HIPPA and HITECH Act compliant. Unlike most EHR systems, is optionally priced per patient encounter. Being a SaaS-based solution, it eliminates the need to purchase and maintain hardware. Moreover, it is highly flexible and can support unlimited providers on a per-provider fixed or flexible pricing.

Owing to the popularity of its platform, MedicalMine will be rolling out natural language-based navigation, “Speak to charm!” Besides, the platform will feature smart coding to incorporate machine learning and AI to its billing and coding products. Further, MedicalMine also plans to introduce a study and clinical trial enabling platform, charmEDC, an Electronic Data Capture (EDC) solution that takes advantage of data and analytics engines, thereby enabling recruitment and EDC for clinical studies.

Backed with its unique platform, MedicalMine plans to continue catering to the needs of practices that require newer modes of engaging with patients and serve them better using tools like mobile devices, telehealth, and analytics.