MED A-Z: Fully Integrated Solution for Complete Patient Care

Paper based records are getting phased out at a rapid pace from the medical industry. With data technology becoming increasingly powerful and comprehensive, patient medical records are now more accessible than ever before. By streamlining workflows and boosting productivity, doctor-patient interactions are improving. Based in New Jersey, MED A-Z works around the core idea of improving the medical business process with its integrated platform called Med A-Z Complete, comprising of three component modules: Electronic Health Records (EHR), Revenue Cycle Management (RCM), and Practice Management. The platform is designed around the concept of data interoperability, which links the disparate systems to free up more time enabling healthcare providers to deliver better patient care. While it is a common practice now to tie disparate systems under a single tutelage, the differentiating fact in the case of MED A-Z is that it was one of the first companies to do so in this industry.

While developing its solutions, Vasu S. Iyengar (CIO, MED A-Z) points out, MED A-Z sensed a challenge with the healthcare industry; it is widely accepted that this industry is vastly different than other sectors due to the fact that it touches human lives. Most of the solutions which fare well in other industries lose traction in this sector. To find a way through this recurrent impediment, MED A-Z put its solutions through multiple levels of refinement recommended by different healthcare providers.

We help healthcare providers manage the business of medicine while they concentrate on the practice of medicine

“We started with the aim to help healthcare providers manage the business of medicine while they concentrate on the practice of medicine. We wanted to help doctors deliver high-quality care while ensuring that they get paid for everything they do.” To ensure that nothing goes unbilled, the firm’s RCM solution interfaces with different pieces of equipment present in a facility, such as ECG or Echo machines. “It is like IoT”, wherein data flows to and from equipment, to all the modules.

Apart from implementations at clinics and hospitals, the firm’s solutions have also made inroads with large scale initiatives such as Canada Health Infoway’s interoperability pilot for the exchange of clinical information. Med A-Z was chosen as one of three finalists from over 60 competitors including GE and EPIC. Iyengar states that another use of the capabilities of Med A-Z was to assist the Coalition of Orange County Community Clinics with data analytics and population health reporting for a Susan Komen grant.
The software created for this project is now branded as a standalone product called MAI Eden. MAI Eden aggregates information from disparate sources and interprets information, creating required reports for ACO’s, IPA’s, and health plans so they can meet all of the new quality of care guidelines and health initiatives.

Going forward, Iyengar will focus on his firm’s efforts to make the use of EHR easier and “a lot more mobile” and informs about an initiative to develop a continuing education tool for doctors in developing economies. It is, however, what he says next that piques interest. One contrasting difference between Eastern and Western medical philosophies is that the former focuses on prevention while the latter focuses on cure, after a disease is diagnosed. Merging the two can construct a medical ecosystem which, firstly, aims at prevention of diseases and given the reality that it might not work every time or for every disease, is equipped with proper treatment regimens.

“We are open to partnerships to help us get to market faster and are looking for universities that we can exchange knowledge and expertise with. We want to work with like-minded people who believe that opportunity is here not only in terms of money but also in terms of influencing what happens with our future generations,” Iyengar ends.