Glean: Finding the Right Answers to All Your Work Questions

Scavenging through countless files just to find that one project update or internal document can feel like a never-ending struggle. But what if accessing your company’s knowledge was as simple as asking a question?

That’s the promise of Glean—an AI-powered enterprise search solution that makes workplace knowledge instantly accessible.

Glean’s hybrid search merges internal company data with real-time external information from the Internet using large language models (LLM), enabling employees to toggle seamlessly between company and world knowledge to find relevant information without restarting their search.

“When workers don’t know where to look for information, otherwise crucial data is useless. That’s where Glean steps in, with an LLM-powered assistant that allows clients’ workforces to unearth and package internal information in useful ways. Think of it like ChatGPT,” says Arvind Jain, CEO.

Its Work AI platform, which includes Glean Assistant, Glean Agent and Glean Search, uses advanced retrievalaugmented generation (RAG) technology to connect with over 100 enterprise applications.

Glean Assistant, powered by AI, understands complex queries and delivers precise answers drawn from both internal company knowledge and external data sources—instantly. Whether it’s a marketing executive tracking industry trends, a customer service agent needing quick resolution details or a project manager seeking team updates, Glean puts actionable information at every employee’s fingertips.
But Glean doesn’t stop at answers—it moves work forward.

Once employees find the insights they need, Glean Agents help streamline what comes next. Built on an advanced agentic reasoning engine, these AI-powered agents go beyond basic task automation. They understand context, reflect on inputs, plan and autonomously execute workflows with precision. By adapting to task nuances and adjusting intelligently, Glean Agents lift the burden of repetitive processes—freeing up teams to focus on more strategic, value-driven work.

When workers don’t know where to look for information, otherwise crucial data is useless. That’s where Glean steps in, with an LLM-powered assistant that allows clients’ workforces to unearth and package internal information in useful ways. Think of it like ChatGPT


To make this capability accessible to everyone, Glean introduced Agent Builder—a no-code tool that lets employees create custom AI agents using plain language. No technical background required. From senior leadership to frontline staff, anyone can tailor agents to their unique needs, turning AI into a practical tool for thoughtful, impactful work across the organization.
But Glean’s value goes far beyond intelligent search and workflow automation. For customer service teams, it delivers tailored capabilities that improve issue resolution and deepens personalization, helping teams respond faster and more effectively. Thanks to Glean’s rapid deployment and scalability, businesses can integrate the platform quickly— realizing immediate benefits without long onboarding processes or complex rollouts.

Trust is essential for any successful AI adoption. Glean earns that trust by maintaining full transparency. Every response is linked to verifiable sources—whether from internal systems or the public web—so employees always know where the information comes from. This ensures confidence in every answer and eliminates the guesswork that comes with relying on outdated or unverified content.

Security, too, is built into the foundation. Glean adheres to strict data governance and compliance standards, ensuring sensitive information remains protected at every level. It connects teams with the knowledge they need—without compromising on safety or control.

No more digging through scattered files or bouncing between disconnected apps. With Glean, workplace knowledge becomes instantly accessible, actionable, and secure. The answers you need are no longer hidden—they’re just one Glean away.